Effective June 1, 2021
1. Information We Collect.
Your information and information about the device or computer used to access the Site may be collected in a variety of ways, for a variety of purposes. The following are ways your information may be collected.
a. Via Direct Response. When you complete a transaction, participate in offers or promotions, contact us using any interactive portion of the Site, register for or participate in a Foundation Event, complete a survey or questionnaire at an On-Site Facility, or use or participate in the Chapel Loyalty Program, you may directly disclose information about yourself, your family, or your interests, including but not limited to: your name, email address, billing or shipping address, telephone or fax number, occupation/employer, date of birth or age, gender, demographic information, username, or password.
b. Via Social Media Platforms. If you access or use third-party social networking platforms, such as Google, Facebook, Twitter, Instagram, LinkedIn, or Pinterest, participate in Foundation-sponsored promotions, events, or activities hosted with these Providers, we may receive personal information, including access to your contact list, which you shared with these Providers. Please review the privacy policies for each of these platforms to understand how you may control your information with each provider.
c. Via Cookies, Web Beacons, or Similar Technologies. Cookies are not required to use or browse the Site, however, some of our services may require the use of active cookies. Through these and similar technologies we may collect information about you including but not limited to: device type (laptop, desktop computer, tablet, mobile phone), browser type, operating system, IP address, installed fonts, and email and browser habits, to determine traffic patterns and other web demographics. Check your browser options to set-up or modify cookie settings specific to your device.
d. Via Third-Party Sources. From time to time we may obtain information about you from other sources not directly related to PMF. These companies may provide your: name, email address, username for social media platforms, postal address, birth date or age, gender, demographic information, household demographic information, interests, hobbies, product preferences, buying habits, and other publicly-observable activities including blogs, social media, or other online postings.
2. How We Use Shared Information.
PMF values your trust and recognizes our maintenance of the security of your personal information is an important aspect of maintaining your trust. We do not actively buy or sell, for monetary consideration, any Customer personal information.
a. Within PMF. All personal information collected is used to provide you with information, materials, services (including order processing, delivery, and handling), and products to customize, improve, and optimize your Site experience, our product and promotional offerings through Precious Moments Foundation, and/or Precious Moments Chapel Gift Shoppe. In the case of Collectors’ Club Members, certain personal information is shared with Precious Moments Family of Companies, Inc. in order to administer Club benefits.
b. With Advertising Providers. Information, including your personally identifiable information may be shared with certain pre-screened advertising Providers to provide you with targeted information or mailings about services, products, and promotional offerings.
c. With Service Providers. Information, including your personally identifiable information may be shared with certain pre-screened service providers including but not limited to: fraud prevention and credit risk platforms in order to protect the security PMF and its Customers, and email service platforms, and social media platforms, in order to facilitate ease of log-in, maintenance and troubleshooting Site issues, and to administer, support, or supplement our Site content.
d. With Trusted Third-Parties. From time to time PMF makes its customer mailing lists available to carefully screened companies, including but not limited to Precious Moments Family of Companies, Inc., and its designated licensing partner companies, offering products and services that may be of interest to Customers.
e. By Law or Legal Process. Personal information may be disclosed to third-parties to protect the legal rights of PMF or Users, to prevent or investigate fraud and/or to comply with the law, or in response to legal process or a request for cooperation by a governmental entity, whether or not our cooperation is required under law.
3. Financial Information Security.
PMF is committed to keeping your financial information private, safe, and secure. All payment transactions occur in a secure area of the Site, protecting your information from loss, misuse, or alteration. PMF uses TLS Security, the industry standard in encryption technology to create a secure connection between our system and yours to transfer information necessary to process purchases. PMF has procedures in place to safeguard information collected and regularly audits our security practices. Despite our best efforts and intentions, we cannot absolutely guarantee the security of any information transmitted online. All information transmitted via the Internet is done so at your own risk.
4. Publicly Viewable Features.
a. User-Generated Content. Some aspects of the Site may contain interactive areas allowing Users to generate, upload, post, or publish information, comments, reviews, feedback, or other content, which may be visible to PMF, other Users, or visitors to the Site. Users should be aware all content, including personally identifiable information and other content, posted within these interactive areas can be read, shared, and used by others at any time, without the knowledge of you or PMF. Use of these features may result in unsolicited messages or comments from other Users, Providers or others via the Site, email, postal mail, telephone, fax, or social media platforms. Use of these features may result in your content being transmitted via social media or other unsecure Internet platforms without your knowledge. PMF makes no representations and undertakes no obligations as to the security or use of information voluntarily uploaded or posted within these interactive areas of the Site.
b. Exported/Shared Content. Some aspects of the Site allow Users to export or share content with others outside of the Site via email or social media platforms. In order to support these features, some information provided, including the name, email address, social media username, and/or log-in identifier of you or the recipient may be temporarily saved for marketing, troubleshooting, and fraud prevention purposes. Use of these features may result in unsolicited messages from other parties, not directly affiliated with PMF. Use of these features may result in your content being transmitted via social media or other unsecure Internet platforms by other Users, Providers, or others without your knowledge. PMF makes no representation and undertakes no obligation as to the security or use of information voluntarily shared within these interactive areas of the Site.
5. Solicited and Unsolicited Submissions.
a. Solicited Submissions. From time to time PMF will solicit Customer’s personal information, including but not limited to: your name, mailing address, email address, social media username, story, photographs, ideas, and opinions (“Portrayal”), for the purposes of surveys, research, entry into giveaways, target marketing/advertising, or publication in PMF-owned, sponsored, or promoted materials. By submitting a Portrayal, Customer releases and holds harmless PMF from any reasonable expectation of privacy or confidentiality associated with the Portrayal and PMF’s use of the same. Foundation’s receipt or use of any Portrayal in no way constitutes a license agreement, vendor/service agreement, use/user agreement, or contractor agreement and Customer waives any and all claims to copyright, royalty, or other compensation, monetarily or otherwise, or right for such use. Any Portrayal may be altered, changed, copied, displayed, distributed, edited, exhibited, published, sold, or otherwise duplicated and/or disseminated, in order to best suit the needs of the Foundation. Customer waives any and all claim for damages arising from or resulting in any use, including but not limited to libel, infringement of the right of publicity, invasion of privacy, portrayal in a false light, or any other claim. Foundation shall reserve the right to use, reuse, publish, and republish Customer’s Portrayal individually or in combination thereof, for the purpose of commercial use, advertising, and/or promotion of Precious Moments Foundation, Precious Moments Chapel Gift Shoppe, our products, services, events, giveaways or contests, or digital or print media and publications, now known or hereafter developed, worldwide and in perpetuity. Customers may be required to sign and return a Photo Release, Liability Waiver, and/or Winner Acknowledgement in conjunction with their Portrayal. Foundation’s failure to obtain, or Customer’s refusal to provide such Photo Release, Liability Waiver, and/or Winner Acknowledgement shall not prohibit Foundation from exercising its rights herein to said Portrayal.
b. Unsolicited Submissions. It is the policy and practice of PMF to not knowingly accept or consider unsolicited content, regardless of their source, including without limitation: ideas, suggestions, notes, articles, proposals, concepts, characters, designs, developments, drawings, plans, or other information or materials related to new product, modifications to existing product, marketing or promotions, processes, procedures, policies, and/or collection or product names, collectively referred to herein as “Unsolicited Material”. Any similarity between Unsolicited Material and the creative works, services, products, plans, procedures, and/or policies of PMF is purely coincidental. In accordance with this practice, PMF specifically requests you refrain from submitting any Unsolicited Material to PMF via email, the Site, social media, phone, post, or fax. If such Unsolicited Material is submitted, despite our request not to receive Unsolicited Material, the following terms apply to that submission, regardless of any request or directive of any conversation, message, accompanying letter, memo, or note: (i) PMF reserves the right, but not the obligation to accept, review, or consider the submission; (ii) Unsolicited Material, its contents, including any and all notes, photographs, sketches, suggestions, and attachments, automatically become the property of PMF without any compensation, monetarily or otherwise, to sender, and sender immediately and permanently surrenders any and all right to claim ownership, in any form, in any jurisdiction; (iii) PMF reserves the right to delete, destroy, edit, modify, distribute, or otherwise use the submission, wholly or in part, for any purpose, in any way; (iv) PMF is under no obligation to keep confidential or proprietary the submission its contents, including any and all notes, photographs, sketches, suggestions, and attachments.
6. Children’s Policy.
The Site is not targeted towards, nor intended for use by, children under the age of eighteen (18). The Site, its content, and features are not directed to children. We will not knowingly request or collect information from children under the age of eighteen (18).
7. Applicable Law and International Users.
All matters relating to this Site shall be governed by the laws of the State of Missouri and the laws of the United States of America. By using, visiting, or accessing any portion of the Site you agree to be bound by the laws of the State of Missouri and the United States of America, without regard to your actual, physical location. If you are located outside the United States of America and you contact us, upload, or post content within any interactive section of this Site, enter, share, disclose, or otherwise transmit personal information, or utilize any function of the Site, please be advised by submitting such information you explicitly authorize the transfer of such information to the United States of America for processing, use, or archive within the United States of America in accordance with these Terms.
a. Update Information. You have the right to review and/or update all personal information you previously submitted to PMF on the Site. Customers can contact our Gift Shoppe staff (during normal business hours) to request a review of or modification to their personal information.
b. Opt Out of PreciousMomentsChapel.org. To opt out of receiving promotional emails, catalogs, and other print and digital communications from PMF related to Precious Moments Foundation, including www.PreciousMomentsChapel.org and Precious Moments Chapel Gift Shoppe, contact our Gift Shoppe staff either in-person, online, via phone, email (during normal business hours) or post.
Toll-free: 800-543-7975 | Local: 417-358-7599
Precious Moments Foundation
Attn: Customer Service (Gift Shoppe)
4321 Chapel Road
Carthage, Missouri 64836 U.S.A.
c. Do Not Track Mechanisms. Some web browsers may transmit “do not track” signals to websites visited. Check your web browser to adjust settings specific to your device. Despite our best efforts and intentions PMF cannot absolutely guarantee the security settings your browser transmits to our system. In the event Do Not Track standards are implemented on a state or federal level, PMF will revisit its policies and procedures to ensure its absolute compliance.
11. California Residents Privacy Rights.
Under the California Consumer Privacy Act, effective January 1, 2020 (“CCPA”, the “Act”), California residents have certain rights to and can make certain requests for their Personal Information, as such term is defined under the Act. While PMF is not required under law to comply with this Act, we take the security of your personal information very seriously and recognize we have certain obligations to you when it comes to your data privacy, whether or not we are bound by law. Therefore, PMF will fulfill each request to the extent required by law. PMF will not discriminate against any Customer for exercising their rights under the California Consumer Privacy Act.
a. Categories of Personal Information Collected. The Personal Information PMF collects or has collected in the twelve (12) months preceding the effective date of the Act falls into the following categories, as established within the Act.
(i) Identifiers such as name, alias, postal address for billing, postal address for shipping, email address, IP address, credit card information
(ii) Internet/browsing history including search history, information regarding your interaction with our Site, social media platforms, banners, emails, or other advertisements
(iii) Inferences drawn from any information used as part of your use of the Site or Chapel Loyalty Program, including purchase history, preferences, wish-lists, birth date, gender, occupation/employer
(iv) Geolocation data such as the location of your device (laptop, desktop computer, tablet, mobile phone)
b. Categories of Personal Information Sold for Business Purposes. PMF does not sell and has not sold any consumer Personal Information in the twelve (12) months preceding the effective date of the Act.
c. Consumer’s Right to Personal Information.
(i) Access to My Personal Information. You have the right to access the Personal Information kept by PMF. Upon receipt of the request, we will disclose to you, free of charge, the Personal Information on record at the time of receipt of the request. Your Personal Information will be transmitted to you via the email address provided on the request form, or in lieu of a confirmed or accurate email address, via a physical letter sent via United Postal Service or other common courier to the physical address identified on the request form.
(ii) Do Not Sell My Personal Information. PMF does not sell any consumer Personal Information for monetary consideration, however, some Personal Information that may be transferred to certain third-party companies or PMF affiliates, without monetary consideration, may be considered a “sale” under the Act. Upon receipt of a Customer’s request to stop selling Personal Information, we will stop making any such transfer.
(iii) Delete My Personal Information. You have the right to ask us to delete your Personal Information. Upon receipt of the request, we will delete from our records the Personal Information (to the extent required by law) we hold about you as of the date of the request and direct all service providers to do the same. In some instances, deletion of your Personal Information may render certain Site functions inaccessible or inoperable in the future. Deleting your Personal Information will not cancel or delete your Precious Moments Collectors’ Club® membership, though it may make access to certain benefits administered by Precious Moments Family of Companies, Inc. inaccessible.
d. Submit a Personal Information Request to PreciousMomentsChapel.org. To exercise any of your rights described above under the California Consumer Privacy Act, please click the “Do Not Sell My Personal Information,” “Request My Personal Information,” “Delete My Personal Information,” option(s) from the “California Consumer Privacy Rights” link on the Site’s navigation toolbar or contact our Gift Shoppe staff either online, via phone, email (during normal business hours), or post.e. Submit a Personal Information Request on behalf of a California Resident. To exercise the rights described above under the California Consumer Privacy Act on behalf of a California resident, Authorized Agents must submit a valid power of attorney and notarized Authorized Agent Affidavit for California Consumer Privacy Act. Please send completed documents to our Gift Shoppe Supervisor via fax, email (during normal business hours) or post.
Learn more about your California Consumer Privacy Rights
12. Contact Us.
Toll-free: 800-543-7975 | Local: 417-358-7599
Precious Moments Foundation
Attn: Customer Service (Gift Shoppe)
4321 Chapel Road
Carthage, Missouri 64836 U.S.A.