Legal Terms & Conditions

www.PreciousMomentsChapel.org

Effective June 1, 2021

  • 1. User Terms
  • 2. Eligibility
  • 3. Applicable Law & International Users.
  • 4. Disclaimer
  • 5. Ownership & Use
  • 6. Terms of Sale
  • 7. Shipping Policy
  • V8. Returns, Exchanges & Limited Warranty Policy
  • 9. Privacy Policy
  • 10. Accessibility
  • 11. Chapel Loyalty Program Policy
  • 12. On-Site Behavior Policy
  • 13. On-Site Health & Safety Policy
  • 14. Philanthropic Programs
  • 15. Changes to Terms & Conditions
  • 16. Contact Us

I. User Terms.

This website, www.PreciousMomentsChapel.org, herein referred to as the “Site”, is owned, operated, and maintained by Precious Moments Foundation (“PMF”, “Foundation”, “we”, “us”, “our”). All visitors to and users of any aspect of the Site, collectively referred to herein as “Customers”, “Users”, “you”, “your”, agree to be bound by these Legal Terms and Conditions of the Site (“Terms”). PMF reserves the right to modify these Terms, wholly or in part, at any time, without notice. Customers unwilling to be bound by these Terms should refrain from accessing, registering for, contributing to, or otherwise using the Site.

II. Eligibility.

The Site is not targeted towards, nor intended for use by, children under the age of eighteen (18). The Site, its content, and features are not directed to children. We will not knowingly request or collect information from children under the age of eighteen (18).

III. Applicable Law & International Users.

All matters relating to this Site shall be governed by the laws of the State of Missouri and the laws of the United States of America. By using, visiting, or accessing any portion of the Site you agree to be bound by the laws of the State of Missouri and the United States of America, without regard to your actual, physical location. If you are located outside the United States of America and you contact us, upload, or post content within any interactive section of this Site, enter, share, disclose, or otherwise transmit personal information, or utilize any function of the Site, please be advised by submitting such information you explicitly authorize the transfer of such information to the United States of America for processing, use, or archive within the United States of America in accordance with these Terms.

IV. Disclaimer.

In no event will PMF be liable, directly or indirectly, to anyone for any damage or loss arising or relating to use of the Site or its contents, errors, or omissions. In no event will PMF be liable, directly or indirectly, for any claim or User-generated content which is deemed offensive, defamatory, libelous, or illegal. By using or accessing the Site and its contents, you agree to bear all risk associated with your access, contribution to, and use of any content.

V. Ownership & Use.

1. Consent. Your use of this Site signifies your assent to all the provisions of these Terms. If you do not agree with all or part of these Terms, please discontinue use of this Site and do not transmit to PMF any information, personal or public, for any purpose, in any manner.

2. Limited License. PMF herein grants a limited license for personal use of the Site and its content, subject to these Terms. In no way does this limited grant authorize, directly or indirectly, permission to: (i) the resale of the Site or its contents; (ii) commercial or derivative use of the Site or its contents; (iii) use of any data-gathering or similar extraction methods.

3.  Intellectual Property Rights. All non-User generated content within the Site, including but not limited to: text, graphics, photographs, icons, logos, images, and the improvements or modifications thereof, and the arrangement and design of the Site are wholly owned by PMF. PRECIOUS MOMENTS, PRECIOUS MOMENTS COLLECTORS’ CLUB, TEARDROP-SHAPED EYE DESIGN and all other related marks, logos, and characters are trademarks of Precious Moments, Inc. Used with permission. All copyrights, trademarks, service marks, trade dress, product names, collection names, and logos appearing herein are the property of their respective owners, including in some instances Precious Moments, Inc., used with permission under license. Any rights not expressly granted herein are reserved. Nothing contained in these Terms shall be deemed to grant any User any right, title, or interest in or to any copyright, trademark, or other proprietary right of ours or any of our licensing partners, service providers, advertising providers, or other third-parties, collectively referred to herein as “Providers”.

4.  User-Generated Content. In some instances, Users may be able to generate or publish content to the Site through interactive portions of the Site. Under no circumstances is PMF liable to anyone, in any way, for any User-generated content. Users may not use any interactive portions of the Site, including but not limited to referrals, comments, or share forums allowing User-generated content, for the purpose of: (i) soliciting, advertising, or marketing to PMF, its Providers, or the owners, employees, or Customers of each; (ii) promoting activities or conduct which are illegal, criminal, abusive, offensive, threatening, harmful, obscene, defamatory, libelous, pornographic, or sexually explicit; (iii) harassing, or promoting the harassment of PMF, its Providers, or the owners, employees, or Customers of each; (iv) soliciting personal, private, protected, or confidential information, records, content, or material from PMF, its Providers, or the owners, employees, or Customers of each; (v) promoting any material containing software viruses, malware, or other code, files, or programs designed to interrupt, corrupt, destroy, inhibit, or otherwise limit the functionality of any hardware, software, or telecommunications equipment; (vi) violating or infringing upon the rights of others, including User-generated content which violates the intellectual property rights, publicity rights, trade secret rights, confidentiality rights, contract rights, or privacy rights of PMF, its Providers, or the owners, employees, or Customers of each, including any individual, living or deceased, or any legal entity; (vii) impersonating any person or entity, falsely representing, or misrepresenting your affiliation with any person or entity, including publishing User-generated content containing the image, name, or likeness of anyone other than yourself; (viii) perpetuating content deemed to be fraudulent, misleading, false, or objectionable to good taste; or (ix) violating any local, state, national, or international law, rule, statute, or regulation.
All User-generated content shall comply with the published On-Site Behavior Policy and the wholesome, family values of PMF. PMF reserves the right to monitor, block, or remove any User-generated content and to terminate or suspend User access which is found, in the discretion of PMF, to be in violation of these Terms. Users acknowledge and agree PMF shall, in its discretion or in compliance with law or a court order, disclose any User-generated content, and the identity of the User to prevent or investigate a possible crime or other violation of law, to protect the rights of Foundation, Providers, or others, or to enforce these Terms.

5.  Digital Millennium Copyright Act of 1998. PMF does not knowingly violate or permit others to violate the copyrights of others. We will review all such claims and will remove or disable access to content, including User-generated content, that we know is infringing or if we become aware of circumstances from which infringing activity is apparent. If you are requesting removal of content because of a violation of your copyright, please note that the Digital Millennium Copyright Act of 1998 (“DMCA”) provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under U.S. copyright law. If you believe your work, or the work of a third party for whom you are authorized to act, is featured on the Site or has otherwise been copied and made available on the Site in a manner that constitutes copyright infringement, please notify us immediately.

Your written notice must include:

  • An electronic or physical signature of the copyright owner or the person authorized to act on behalf of the owner of the copyright interest;
  • A description of the copyrighted work that you claim has been infringed;
  • A description of and an link to where the material you claim is infringing is located on the Site (including the URL, page title and/or header, or item number (if applicable) or other identifying characteristics);
  • Your full legal name, address, phone number, and email address, and, if you are not the owner of the copyright, the full legal name of the owner;
  • A written statement by you that you have good-faith belief the disputed use is not authorized by the copyright owner, its agent, or under law;
  • A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on behalf of the copyright owner.

Your notice must be addressed to:

Email: GS.Supervisor@PreciousMomentsChapel.org

Mail To:
Precious Moments Foundation
Attn: Compliance/Copyright
4321 Chapel Road
Carthage, Missouri 64836 U.S.A.

Any notification by a copyright owner or a person authorized to act on behalf of a copyright owner that fails to comply with requirements of the DMCA shall not be considered sufficient notice and shall not be deemed to confer upon us actual knowledge of facts or circumstances from which infringing material or acts are evident.

VI. Terms of Sale.

1. Definitions. For the purposes of these Legal Terms and Conditions, “Order”, “Transaction”, “Purchase”, and “Sale” shall have the same meaning. “Gift Shoppe” includes any and all subsets of the Precious Moments Chapel Gift Shoppe, including the Archive Shoppe, as well as any location which  may or may not exist, including annex, satellite, or temporary locations but specifically excluding the Site.

2.  Payment Terms. For all merchandise and services purchased through the Site and/or Gift Shoppe, you agree to pay the published retail price, shipping fee for the service level selected (if applicable), and all applicable taxes. CUSTOMER IS SOLELY RESPONSIBLE FOR ALL TAXES (OTHER THAN TAXES DIRECTLY IMPOSED ON FOUNDATION’S BUSINESS ACTIVITY IN A STATE, SUCH AS INCOME TAX), FEES, DUTIES, AND OTHER GOVERNMENTAL CHARGES OR RELATED PENALTIES AND INTEREST ARISING FROM THE CUSTOMER’S PURCHASE. PER STATE LAW OR REGULATION, STATE SALES TAX IS CHARGED, BILLED, OR COLLECTED FOR ALL PURCHASES MADE IN THE STATE OF MISSOURI, WHETHER OR NOT THROUGH SITE OR GIFT SHOPPE. PRECIOUS MOMENTS FOUNDATION ABIDES BY STATE LAWS AND REGULATIONS AS TO THE AMOUNT AND IMPOSITION OF SALES TAX, AND WILL DO SO WITHOUT ADVANCE NOTICE TO ANY CUSTOMER. All payments are non-refundable, except as expressly stated in our published Returns, Exchanges & Limited Warranty Policy. In no event shall any Customer be permitted to make a purchase on layaway, in installments, or by a payment method not expressly identified as “accepted” by Foundation. Customers completing a purchase in-person through the Gift Shoppe are permitted to pay by cash, personal or business check, or money order. Unless otherwise stated, full payment is required to complete any transaction. Foundation reserves the right to impose a collections or insufficient funds fee for all returned checks.

3.  Cancellations and Order Changes. Foundation acknowledges there may be instances in which a Customer needs to cancel or modify an order made through the Site. All requests for cancellations and/or order changes must be submitted to our Gift Shoppe staff during normal business hours within twenty-four (24) hours of order placement. FOUNDATION CANNOT AND DOES NOT WARRANT AN ORDER CAN BE CANCELLED OR MODIFIED AT ANY TIME AFTER ORDER PLACEMENT. Foundation reserves the right to impose an administration fee of up to five percent (5%) of the subtotal amount for cancellation and/or changes occurring after the date of order placement.

4.  Products and Pricing. All merchandise and services listed on the Site and available in the Gift Shoppe are subject to change without notice, as are specific product details including but not limited to materials, dimensions, packaging, and features. All published prices, including retail price, shipping fees, import customs/duties, and personalization fees, are subject to change without notice. All published prices are shown in U.S. dollars, unless otherwise noted. Some merchandise shown are prototypes that may be altered in final production. All images shown on the Site and in any printed material is for illustration only. Actual product size and/or color may vary slightly from the image displayed. Not all merchandise is available in all areas. Not all items can be personalized. Personalization character limits apply. Certain merchandise may be available at a price discounted from the original retail price. Discounted merchandise cannot be combined with other discounts, promotions, and offers, unless otherwise stated. Foundation reserves the right to limit quantities and maximum discounts, restrict combination of discounts, offers, promotions, and/or benefits, and limit or prohibit sales or shipping to certain geographic locations or to certain Customers.

a.  Precious Moments Collectors’ Club®. Certain merchandise, benefits, and services are available exclusively to Precious Moments Collectors’ Club® Members, with paid memberships registered through U.S. Club Headquarters for purchases made through Precious Moments Company, Inc. and/or Foundation. Purchase of such “Members’ Only” merchandise and service may require proof of membership. Availability of Collectors’ Club merchandise, services, and benefits are guaranteed during the current Club year (January 1 – December 31) only.

b.  Pre-Order Merchandise. Certain merchandise may be available on a pre-order basis, wherein full payment is made by Customer and Foundation ships merchandise at a later date (“Pre-Order Merchandise”). Foundation will endeavor to provide an accurate estimated ship date, not later than sixty (60) days from the date of purchase for all Pre-Order Merchandise . Full payment for all Pre-Order Merchandise is required at the time of order placement, unless otherwise specified. In the event Foundation is not able to fulfill Pre-Order Merchandise orders by the published estimated ship date, Foundation shall endeavor to notify Customers of the revised ship date or cancellation option by, minimally, a mailing sent to the email address provided by Customer at the time of order placement, and a public notice on the Site. In the event Foundation is not able to fulfill Pre-Order Merchandise orders by the revised published estimated ship date, Customers shall be afforded the opportunity to cancel their order, with a full refund of the purchase price. Customers may request a cancellation and full refund of Pre-Order Merchandise, for any reason, within three (3) business days of completing the purchase transaction by contacting our Gift Shoppe staff either online, via phone, or email (during normal business hours).

GS.Supervisor@PreciousMomentsChapel.org

Toll-free: 800-543-7975  |  Local: 417-359-2800


Send A Message

Precious Moments Foundation
Attn: Customer Service (Gift Shoppe)

4321 Chapel Road
Carthage, Missouri 64836 U.S.A.

5.  Offers/Promotions. From time to time, Foundation may, in its sole discretion and decision, make available to certain Customers certain offers, promotions, and/or benefits including but not limited to free or discounted merchandise, free or discounted shipping, free or discounted personalization services, and/or bonus Loyalty Program Stickers. Not all Customers qualify for all offers, promotions, and/or benefits. All such offers, promotions, and/or benefits shall expire on the date(s) specified in the specific offer, promotion, and/or benefit listing. Only one (1) coupon, code or discount opportunity can be applied per transaction. In some cases, merchandise already offered at a discount or bundle (including Grab Bags) are ineligible to be combined with other coupons, codes, or discount opportunities. Foundation reserves the right to restrict combination of offers, promotions, and benefits, including limiting a maximum discount applied to an order. Discount amounts exceeding the subtotal purchase amount will be forfeited by the Customer, including discounts applied as redemption of Loyalty Program Stickers. Foundation makes no representations and undertakes no obligations or liability to any Customer as to availability of any merchandise, offer, promotion, or benefit. All offers, promotions, and benefits are subject to change without notice. All merchandise discounts and value of free gift opportunities are based on original retail price. Event registrations (including but not limited to Family Reunion Event Packets), Event Exclusive merchandise, Engraved Brick Program purchases, or other donation or Support The Foundation program purchases, taxes, customs/import duties, shipping and handling, or similar processing charges are not eligible to be combined with any coupon, code, or discount opportunity, including the redemption of Loyalty Program Stickers.

6.  Archive Shoppe Merchandise. Our Archive Shoppe features rare, suspended and retired PRECIOUS MOMENTS® branded figurines and giftware. Due to the unique collectability of this merchandise, we are unable to guarantee availability of any item, at any time. All Archive Shoppe sales are final. We are unable to accept returns or exchanges for any Archive Shoppe merchandise. Archive Shoppe merchandise orders do qualify for Chapel Loyalty Program Stickers.

VII. Shipping Policy.

All orders made in-person at the Gift Shoppe are on a “cash & carry” basis. All other orders, including those made to the Gift Shoppe by phone, email, or online via the Site, shall be classified as either Domestic Shipments or International Shipments, as such terms are herein defined. All delivery dates provided by Foundation are estimates. Foundation makes no representations and undertakes no obligations or liability to any Customer as to the ship date or method of delivery of any merchandise order. Foundation reserves the right to make deliveries in installments and by any carrier it so chooses. IN NO EVENT WILL FOUNDATION BE HELD LIABLE FOR ANY LATE, LOST, MISDIRECTED OR DAMAGED PACKAGES OR OTHER CARRIER DELAYS OR DAMAGES.

1.  Domestic Shipments. Foundation defines “Domestic Shipments” as addresses located in the 50 U.S. states, including District of Columbia and APO/FPO addresses. Foundation cannot ship to post office box addresses. Any free or discounted shipping offer (including Precious Moments Collectors’ Club® Member free shipping benefit) is valid for Domestic Shipments only and refers to standard delivery service by a carrier of Foundation’s choice. Customer is solely responsible for all fees associated with expedited or other service level, carrier insurance or other protection, signature validation or other add-on feature. Certain oversized merchandise is subject to additional shipping fees, mandatory shipping methods, and mandatory inclusion of shipping insurance. Company shall endeavor to notify all Customers of such additional fees on the product advertisement page of the Site. Such oversized merchandise are not eligible for free or discounted shipping offers (including Precious Moments Collectors’ Club® Member free shipping benefit). NOT ALL MERCHANDISE CAN BE SHIPPED. Legal title to, right of possession, and risk of loss, damage, or destruction of all merchandise purchased shall transfer to Customer upon Company’s delivery to carrier.

2.  International Shipments. Foundation defines “International Shipments” as addresses located outside of the 50 U.S. states, including U.S. owed territories and possessions, such as Puerto Rico. Foundation cannot ship to post office box addresses. Customer is solely responsible for all fees associated with expedited or other service level, carrier insurance or other protection, signature validation or other add-on feature. Customer is solely responsible for all customs/import duties, and any tax imposed by any government or carrier. NOT ALL MERCHANDISE CAN BE SHIPPED. Legal title to, right of possession, and risk of loss, damage, or destruction of all merchandise purchased shall transfer to Customer upon Company’s delivery to carrier.

VIII. Returns, Exchanges & Limited Warranty Policy.

Our Warranty Policy extends to all PRECIOUS MOMENTS® and NE’QWA ART® merchandise purchased through Precious Moments Foundation, including orders placed in-person, online, via phone, or via email to Precious Moments Chapel Gift Shoppe.


View Returns, Exchanges & Limited Warranty Policy

IX. Privacy Policy.

Precious Moments Foundation (“PMF”, “Foundation”, “we”, “us”, “our”) appreciates the fact you trust us with your personal information. This Policy describes how PMF collects and uses your personal information through, with, and for www.PreciousMomentsChapel.org (the “Site”). All visitors to and users of any aspect of the Site, collectively referred to as “Customers”, “Users”, “you”, “your”, agree to be bound by this Privacy Policy and the published Legal Terms and Conditions to which it is annexed. Customers unwilling to be bound by this Privacy Policy and/or the published Legal Terms and Conditions should refrain from accessing, registering for, contributing to, or otherwise using the Site.


View Privacy Policy

X. Accessibility.

Precious Moments Foundation believes in its brand message to Share The Gift Of Love℠ and firmly believes all eligible Users of the Site and Visitors of the On-Site Facilities should have unfettered access to the publicly-accessible aspects of the Site and On-Site Facilities, regardless of circumstance and ability.

1.  Site Optimization. We adhere as strictly as possible to the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.1 (the “Guidelines”) at the AA level. These Guidelines explain how site administrators make web content accessible to people with a wide array of disabilities. Our compliance with the Guidelines help us ensure that the Site is accessible to all people, including those who are blind, with motor impairments, visual impairments, cognitive disabilities, and more by using various technologies meant to make the Site as accessible as possible at all times. Foundation last reviewed the Site’s compliance with the Guidelines on June 1, 2021. Foundation will periodically, not less than one (1) time per calendar year, audit the Site’s functionality to ensure continuing compliance with the Guidelines. The Site uses an accessibility interface allowing persons with specific disabilities to adjust the User’s interface to meet their personal needs along with an AI-based application running in the background to continually optimize accessibility. The application remediates the Site’s HTML, adapts its functionality and behavior for screen-readers used by blind users, and for keyboard functions used by Users with motor impairments. FOUNDATION MAKES NO REPRESENTATIONS OR WARRANTIES AS TO ACCESSIBILITY OF PROVIDER SITES OR PROVIDER CONTENT, INCLUDING PLUG-INS, WIDGETS, AND LIBRARIES.

2.  Screen-Reader Optimization. The Site implements the Accessible Rich Internet Application (“ARIA”) technique alongside various behavioral changes to ensure blind Users visiting with screen-readers are able to read, comprehend, and enjoy all functions and content of the Site. Once a User with a screen-reader enters the Site, they immediately receive a prompt to enter the Screen-Reader Profile to effectively browse and operate the Site by being provided with accurate form labels, descriptions for actionable icons (including social media icons, search icons, cart icons, etc.), validation guidance for form inputs, and element roles (such as buttons, menus, and pop-ups). The background application scans all of the Site’s images and provides an accurate and meaningful image-object-recognition based description as an alternate text tag for images that are not described. It also extracts text embedded within an image using optical character recognition technology. To activate screen-reader adjustments at any time, press Alt + 1.

3.  Keyboard Navigation. The background application process adjusts the Site’s HTML and adds various behaviors using JavaScript code to make the Site operable by keyboard, including the ability to navigate the Site using the Tab, Shift + Tab, arrows, ESC, Spacebar, and Enter keys. Keyboard Users can access quick-navigation and content-skip menus at any time by clicking Alt + 1.

4.  Supported Disability Profiles.

(a)     ADHD Friendly. The ADHD Friendly Profile significantly reduces distractions and Site noise to help Users with ADHD and Neurodevelopmental disorders browse, read, and focus on the essential elements more easily.

(b)    Blind Users/Screen-Reader. The Blind Users/Screen-Readers Profile adjusts the Site to be compatible with User-installed screen-readers such as JAWS, NVDA, VoiceOver, and TalkBack.

(c)     Cognitive Disability. The Cognitive Disability Profile provides assistive features to help Users with cognitive disabilities such as Autism, Dyslexia, VA, and others to focus on the essential elements of the Site more easily.

(d)    Epilepsy Safe. The Epilepsy Safe Profile enables Users with epilepsy to use the Site safely by eliminating the risk of seizures that result from flashing or blinking animations and risky color combinations.

(e)     Motor-Impaired/Keyboard Navigation. The Motor-Impaired/Keyboard Navigation Profile enables motor-impaired Users to operate the Site using keyboard shortcuts.

5.  Design, Readability Adjustments.

(a)     Animation. Users can stop all running animations (video, GIFs, CSS flashing transitions) with the click of a button.

(b)    Audio Muting. Users can instantly mute the entire Site.

(c)     Color Adjustments. Users can select various color contrast profiles (light, dark, inverted, monochrome). Users can change color schemes of text, titles, and backgrounds.

(d)    Content Highlighting. Users can choose to emphasize important elements such as links and titles and choose to highlight only focused or highlighted elements.

(e)     Font Adjustments. Users can adjust font design features, including increasing or decreasing size, changing font type, adjust spacing, alignment, and height.

(f)     Search Engine Link. The Site utilizes a search engine linked to Wikipedia and Wiktionary to allow Users with cognitive disorders to decipher meanings of phrases, initials, and slang.

(g)     Specific Adjustments. Users can modify cursor color and size, enable a printing mode, and enable a virtual keyboard along with other functions to customize their Site experience to fit their specific needs.

6.  Access to On-Site Facilities. Precious Moments Foundation is committed to ensuring all Visitors are able to enjoy and experience Precious Moments Foundation publicly-accessible locations (buildings, walkways, and parking areas), including but not limited to: Precious Moments Visitor Center, Precious Moments Chapel, Precious Moments Chapel Gift Shoppe, Samuel J. Butcher Museum, and Precious Moments Chapel Grounds and Gardens (collectively “On-Site Facility”, “On-Site Facilities”). Should you require additional assistance while using On-Site Facilities, please ask any of our Gift Shoppe staff. We will do our best to make reasonable accommodations for all Visitors.

(a)     Wheelchair Use/Access. Foundation offers standard wheelchairs free of charge to Visitors requiring assistance. Standard wheelchairs are made available inside the Visitor Center, Visitors are not required to register or ask to use wheelchairs. Limit one Visitor per wheelchair.

(b)    Service Animals. Trained service animals, as defined under the ADA, are welcome at all On-Site Facilities. Service animals must be under the control of the owner and must at all times remain on a leash or harness.

(c)     Hearing-Impaired Chapel Tour. Foundation always provides free tours of the Chapel to all Visitors. A copy of the Hearing-Impaired Chapel Tour is available to all Visitors, upon request.

7.  Access to Off-Site Facilities. Foundation occasionally retains the use of off-site locations (buildings, walkways, and parking areas) for certain private or pre-registered events. Such locations, when used in conjunction with or on behalf of a private or pre-registered event operated, promoted, or sponsored by PMF, shall be deemed “Off-Site Facility” or “Off-Site Facilities”. We diligently work with all Providers to ensure Visitors to Off-Site Facilities are able to enjoy and experience the location without issue. We cannot guarantee any or all Off-Site Facility meets or exceeds ADA guidelines. Visitors to any Off-Site Facility requiring additional assistance are encouraged to contact the Off-Site Facility directly to ensure accommodations can be reasonably made.

8.  Contact Us. For questions about Site accessibility or On-Site Facilities, contact our Gift Shoppe staff either in-person, online, via phone, email (during normal business hours), or post.

GS.Supervisor@PreciousMomentsChapel.org

Toll-free: 800-543-7975  |  Local: 417-359-2800


Send A Message

Precious Moments Foundation
Attn: Customer Service (Chapel Information)

4321 Chapel Road
Carthage, Missouri 64836 U.S.A.

XI. Chapel Loyalty Program Policy.

View Chapel Loyalty Program Policy

XII. On-Site Behavior Policy.

View On-Site Behavior Policy

XIII. On-Site Health & Safety Policy.

View On-Site Health & Safety Policy

XIV. Philanthropic Programs.

1. Chapel Mission. Precious Moments Visitor Center, Precious Moments Chapel, Precious Moments Chapel Gift Shoppe, Samuel J. Butcher Museum, and Precious Moments Chapel Grounds and Gardens are owned and operated by Precious Moments Foundation, a 501(c)(3) non-profit organization with an emphasis on the arts. The Precious Moments Foundation Mission is: We make the world better by sharing a place and experience that nurtures faith and inspires our guests through the creative spirit within all of us, and by preserving the art and medium through which Samuel J. Butcher communicated his unique message of loving, caring, and sharing with the world.

2.  Ways To Give.

a.  Engraved Brick Program. Our Engraved Brick Program allows Customers to create an everlasting tribute in the Chapel Square, while supporting the mission of Precious Moments Foundation. Placement of bricks is on a first-come, first-served basis and are installed annually. Offers, pricing, availability, installation dates, and locations subject to change without notice. Character/size limitations apply. Pre-order and advance payment are required. Engraved Brick Program participation is subject to the On-Site Behavior Policy. All sales final. Engraved Brick Program cannot be combined with other programs, discounts, promotions, or offers, including the Chapel Loyalty Program. Foundation reserves the right to change or terminate the Engraved Brick Program wholly or in part, at any time, without notice. For information about the Engraved Brick Program or to place an order, please contact our Gift Shoppe staff either in-person, online, via phone, email (during normal business hours), or post.

Learn more about our Engraved Brick Program

b.  Financial Donations. Customers can give financial donations to Precious Moments Foundation through estate donations, cash (U.S. currency), debit cards, personal checks, and most major credit cards. Financial donations can also be received by Automated Clearing House (ACH) funds transfer. Financial donations may be tax deductible, in accordance with applicable IRS provisions. PRECIOUS MOMENTS FOUNDATION DOES NOT MAKE ANY WARRANTY OR REPRESENTATION REGARDING AND NOTHING HEREIN SHOULD BE CONSTRUED AS FINANCIAL OR LEGAL ADVICE. PLEASE CONSULT YOUR TAX ADVISOR BEFORE MAKING ANY DONATION DECISIONS. For information about financial donations to Precious Moments Foundation, please contact Foundation President, Terri Heckmaster, via phone, email (during normal business hours), or post.

c.  Product/Collection Donations. Precious Moments Foundation accepts donations of certain product and PRECIOUS MOMENTS® collections. Donor establishes all donation values. It is strongly recommended to consult with your tax advisor to establish donation values. Precious Moments Foundation will not set, confirm, or modify donation values. Donated Product/Collections are held for a minimum of three (3) years prior to use by Precious Moments Foundation, except in the case of items deemed rare or unique (as determined by Precious Moments Foundation, in its sole discretion and decision) used for auction purposes. Within thirty (30) days of receipt of any donated Product/Collection, Precious Moments Foundation will provide a tax letter to the donor. Not all Product/Collections will be accepted by Precious Moments Foundation. Product/Collection donations may be tax deductible, in accordance with applicable IRS provisions. PRECIOUS MOMENTS FOUNDATION DOES NOT MAKE ANY WARRANTY OR REPRESENTATION REGARDING AND NOTHING CONTAINED HEREIN SHOULD BE CONSTRUED AS FINANCIAL OR LEGAL ADVICE. PLEASE CONSULT YOUR TAX ADVISOR BEFORE MAKING ANY DONATION DECISIONS. For information about Product/Collection donations to Precious Moments Foundation, please contact our Archive Shoppe staff via phone, email (during normal business hours), or post.

d.  Product/Collection Gifts. Precious Moments Foundation accepts gifts of certain product and PRECIOUS MOMENTS® collections. Donor establishes all gift values. It is strongly recommended to consult with your tax advisor to establish gift values. Precious Moments Foundation will not set, confirm, or modify gift values. Gifted Product/Collections are eligible for immediate use by Precious Moments Foundation. Precious Moments Foundation will not provide a tax letter for Product/Collection gifts. Not all Product/Collections will be accepted by Precious Moments Foundation. Product/Collection gifts may be tax deductible, in accordance with applicable IRS provisions. PRECIOUS MOMENTS FOUNDATION DOES NOT MAKE ANY WARRANTY OR REPRESENTATION REGARDING AND NOTHING HEREIN SHOULD BE CONSTRUED AS FINANCIAL OR LEGAL ADVICE. PLEASE CONSULT YOUR TAX ADVISOR BEFORE MAKING ANY DONATION DECISIONS. For information about Product/Collection gifts to Precious Moments Foundation, please contact our Archive Shoppe staff via phone, email (during normal business hours), or post.

e.  Product Purchases. 100% of the net proceeds from every purchase made in the Precious Moments Chapel Gift Shoppe is utilized to maintain and operate Precious Moments Foundation facilities, including the Precious Moments Chapel, Precious Moments Chapel Gift Shoppe, Samuel J. Butcher Museum, and Precious Moments Grounds and Gardens. A portion of the net proceeds of each Chapel Exclusive figurine sold through PreciousMoments.com and Precious Moments Family of Companies, Inc. Mail Order Division benefit the Precious Moments Foundation.

XV. Changes to Terms & Conditions.

PMF reserves the right to modify or replace, wholly or in part, these Legal Terms and Conditions, at our sole discretion, at any time, without notice. Unless otherwise stated, these Legal Terms and Conditions apply to all websites and locations displaying an authorized link to these Legal Terms and Conditions.

XVI. Contact Us.

For questions, concerns, or information related to Precious Moments Foundation, Precious Moments Chapel Gift Shoppe, www.PreciousMomentsChapel.org, the Chapel Loyalty Program, Precious Moments Chapel or our other publicly-accessible facilities, upcoming events, or these Legal Terms and Conditions, please contact our Gift Shoppe staff either in-person, online, via phone, email (during normal business hours), or post.

Chapel@PreciousMomentsChapel.org

Toll-free: 800-543-7975  |  Local: 417-359-2800


Send A Message

Precious Moments Foundation
Attn: Customer Service

4321 Chapel Road
Carthage, Missouri 64836 U.S.A.

Legal Terms & Conditions

www.PreciousMomentsChapel.org

Effective June 1, 2021

  • 1. User Terms
  • 2. Eligibility
  • 3. Applicable Law & International Users.
  • 4. Disclaimer
  • 5. Ownership & Use
  • 6. Terms of Sale
  • 7. Shipping Policy
  • V8. Returns, Exchanges & Limited Warranty Policy
  • 9. Privacy Policy
  • 10. Accessibility
  • 11. Chapel Loyalty Program Policy
  • 12. On-Site Behavior Policy
  • 13. On-Site Health & Safety Policy
  • 14. Philanthropic Programs
  • 15. Changes to Terms & Conditions
  • 16. Contact Us

I. User Terms.

This website, www.PreciousMomentsChapel.org, herein referred to as the “Site”, is owned, operated, and maintained by Precious Moments Foundation (“PMF”, “Foundation”, “we”, “us”, “our”). All visitors to and users of any aspect of the Site, collectively referred to herein as “Customers”, “Users”, “you”, “your”, agree to be bound by these Legal Terms and Conditions of the Site (“Terms”). PMF reserves the right to modify these Terms, wholly or in part, at any time, without notice. Customers unwilling to be bound by these Terms should refrain from accessing, registering for, contributing to, or otherwise using the Site.

II. Eligibility.

The Site is not targeted towards, nor intended for use by, children under the age of eighteen (18). The Site, its content, and features are not directed to children. We will not knowingly request or collect information from children under the age of eighteen (18).

III. Applicable Law & International Users.

All matters relating to this Site shall be governed by the laws of the State of Missouri and the laws of the United States of America. By using, visiting, or accessing any portion of the Site you agree to be bound by the laws of the State of Missouri and the United States of America, without regard to your actual, physical location. If you are located outside the United States of America and you contact us, upload, or post content within any interactive section of this Site, enter, share, disclose, or otherwise transmit personal information, or utilize any function of the Site, please be advised by submitting such information you explicitly authorize the transfer of such information to the United States of America for processing, use, or archive within the United States of America in accordance with these Terms.

IV. Disclaimer.

In no event will PMF be liable, directly or indirectly, to anyone for any damage or loss arising or relating to use of the Site or its contents, errors, or omissions. In no event will PMF be liable, directly or indirectly, for any claim or User-generated content which is deemed offensive, defamatory, libelous, or illegal. By using or accessing the Site and its contents, you agree to bear all risk associated with your access, contribution to, and use of any content.

V. Ownership & Use.

1. Consent. Your use of this Site signifies your assent to all the provisions of these Terms. If you do not agree with all or part of these Terms, please discontinue use of this Site and do not transmit to PMF any information, personal or public, for any purpose, in any manner.

2. Limited License. PMF herein grants a limited license for personal use of the Site and its content, subject to these Terms. In no way does this limited grant authorize, directly or indirectly, permission to: (i) the resale of the Site or its contents; (ii) commercial or derivative use of the Site or its contents; (iii) use of any data-gathering or similar extraction methods.

3.  Intellectual Property Rights. All non-User generated content within the Site, including but not limited to: text, graphics, photographs, icons, logos, images, and the improvements or modifications thereof, and the arrangement and design of the Site are wholly owned by PMF. PRECIOUS MOMENTS, PRECIOUS MOMENTS COLLECTORS’ CLUB, TEARDROP-SHAPED EYE DESIGN and all other related marks, logos, and characters are trademarks of Precious Moments, Inc. Used with permission. All copyrights, trademarks, service marks, trade dress, product names, collection names, and logos appearing herein are the property of their respective owners, including in some instances Precious Moments, Inc., used with permission under license. Any rights not expressly granted herein are reserved. Nothing contained in these Terms shall be deemed to grant any User any right, title, or interest in or to any copyright, trademark, or other proprietary right of ours or any of our licensing partners, service providers, advertising providers, or other third-parties, collectively referred to herein as “Providers”.

4.  User-Generated Content. In some instances, Users may be able to generate or publish content to the Site through interactive portions of the Site. Under no circumstances is PMF liable to anyone, in any way, for any User-generated content. Users may not use any interactive portions of the Site, including but not limited to referrals, comments, or share forums allowing User-generated content, for the purpose of: (i) soliciting, advertising, or marketing to PMF, its Providers, or the owners, employees, or Customers of each; (ii) promoting activities or conduct which are illegal, criminal, abusive, offensive, threatening, harmful, obscene, defamatory, libelous, pornographic, or sexually explicit; (iii) harassing, or promoting the harassment of PMF, its Providers, or the owners, employees, or Customers of each; (iv) soliciting personal, private, protected, or confidential information, records, content, or material from PMF, its Providers, or the owners, employees, or Customers of each; (v) promoting any material containing software viruses, malware, or other code, files, or programs designed to interrupt, corrupt, destroy, inhibit, or otherwise limit the functionality of any hardware, software, or telecommunications equipment; (vi) violating or infringing upon the rights of others, including User-generated content which violates the intellectual property rights, publicity rights, trade secret rights, confidentiality rights, contract rights, or privacy rights of PMF, its Providers, or the owners, employees, or Customers of each, including any individual, living or deceased, or any legal entity; (vii) impersonating any person or entity, falsely representing, or misrepresenting your affiliation with any person or entity, including publishing User-generated content containing the image, name, or likeness of anyone other than yourself; (viii) perpetuating content deemed to be fraudulent, misleading, false, or objectionable to good taste; or (ix) violating any local, state, national, or international law, rule, statute, or regulation.
All User-generated content shall comply with the published On-Site Behavior Policy and the wholesome, family values of PMF. PMF reserves the right to monitor, block, or remove any User-generated content and to terminate or suspend User access which is found, in the discretion of PMF, to be in violation of these Terms. Users acknowledge and agree PMF shall, in its discretion or in compliance with law or a court order, disclose any User-generated content, and the identity of the User to prevent or investigate a possible crime or other violation of law, to protect the rights of Foundation, Providers, or others, or to enforce these Terms.

5.  Digital Millennium Copyright Act of 1998. PMF does not knowingly violate or permit others to violate the copyrights of others. We will review all such claims and will remove or disable access to content, including User-generated content, that we know is infringing or if we become aware of circumstances from which infringing activity is apparent. If you are requesting removal of content because of a violation of your copyright, please note that the Digital Millennium Copyright Act of 1998 (“DMCA”) provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under U.S. copyright law. If you believe your work, or the work of a third party for whom you are authorized to act, is featured on the Site or has otherwise been copied and made available on the Site in a manner that constitutes copyright infringement, please notify us immediately.

Your written notice must include:

  • An electronic or physical signature of the copyright owner or the person authorized to act on behalf of the owner of the copyright interest;
  • A description of the copyrighted work that you claim has been infringed;
  • A description of and an link to where the material you claim is infringing is located on the Site (including the URL, page title and/or header, or item number (if applicable) or other identifying characteristics);
  • Your full legal name, address, phone number, and email address, and, if you are not the owner of the copyright, the full legal name of the owner;
  • A written statement by you that you have good-faith belief the disputed use is not authorized by the copyright owner, its agent, or under law;
  • A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on behalf of the copyright owner.

Your notice must be addressed to:

Email: GS.Supervisor@PreciousMomentsChapel.org

Mail To:
Precious Moments Foundation
Attn: Compliance/Copyright
4321 Chapel Road
Carthage, Missouri 64836 U.S.A.

Any notification by a copyright owner or a person authorized to act on behalf of a copyright owner that fails to comply with requirements of the DMCA shall not be considered sufficient notice and shall not be deemed to confer upon us actual knowledge of facts or circumstances from which infringing material or acts are evident.

VI. Terms of Sale.

1. Definitions. For the purposes of these Legal Terms and Conditions, “Order”, “Transaction”, “Purchase”, and “Sale” shall have the same meaning. “Gift Shoppe” includes any and all subsets of the Precious Moments Chapel Gift Shoppe, including the Archive Shoppe, as well as any location which  may or may not exist, including annex, satellite, or temporary locations but specifically excluding the Site.

2.  Payment Terms. For all merchandise and services purchased through the Site and/or Gift Shoppe, you agree to pay the published retail price, shipping fee for the service level selected (if applicable), and all applicable taxes. CUSTOMER IS SOLELY RESPONSIBLE FOR ALL TAXES (OTHER THAN TAXES DIRECTLY IMPOSED ON FOUNDATION’S BUSINESS ACTIVITY IN A STATE, SUCH AS INCOME TAX), FEES, DUTIES, AND OTHER GOVERNMENTAL CHARGES OR RELATED PENALTIES AND INTEREST ARISING FROM THE CUSTOMER’S PURCHASE. PER STATE LAW OR REGULATION, STATE SALES TAX IS CHARGED, BILLED, OR COLLECTED FOR ALL PURCHASES MADE IN THE STATE OF MISSOURI, WHETHER OR NOT THROUGH SITE OR GIFT SHOPPE. PRECIOUS MOMENTS FOUNDATION ABIDES BY STATE LAWS AND REGULATIONS AS TO THE AMOUNT AND IMPOSITION OF SALES TAX, AND WILL DO SO WITHOUT ADVANCE NOTICE TO ANY CUSTOMER. All payments are non-refundable, except as expressly stated in our published Returns, Exchanges & Limited Warranty Policy. In no event shall any Customer be permitted to make a purchase on layaway, in installments, or by a payment method not expressly identified as “accepted” by Foundation. Customers completing a purchase in-person through the Gift Shoppe are permitted to pay by cash, personal or business check, or money order. Unless otherwise stated, full payment is required to complete any transaction. Foundation reserves the right to impose a collections or insufficient funds fee for all returned checks.

3.  Cancellations and Order Changes. Foundation acknowledges there may be instances in which a Customer needs to cancel or modify an order made through the Site. All requests for cancellations and/or order changes must be submitted to our Gift Shoppe staff during normal business hours within twenty-four (24) hours of order placement. FOUNDATION CANNOT AND DOES NOT WARRANT AN ORDER CAN BE CANCELLED OR MODIFIED AT ANY TIME AFTER ORDER PLACEMENT. Foundation reserves the right to impose an administration fee of up to five percent (5%) of the subtotal amount for cancellation and/or changes occurring after the date of order placement.

4.  Products and Pricing. All merchandise and services listed on the Site and available in the Gift Shoppe are subject to change without notice, as are specific product details including but not limited to materials, dimensions, packaging, and features. All published prices, including retail price, shipping fees, import customs/duties, and personalization fees, are subject to change without notice. All published prices are shown in U.S. dollars, unless otherwise noted. Some merchandise shown are prototypes that may be altered in final production. All images shown on the Site and in any printed material is for illustration only. Actual product size and/or color may vary slightly from the image displayed. Not all merchandise is available in all areas. Not all items can be personalized. Personalization character limits apply. Certain merchandise may be available at a price discounted from the original retail price. Discounted merchandise cannot be combined with other discounts, promotions, and offers, unless otherwise stated. Foundation reserves the right to limit quantities and maximum discounts, restrict combination of discounts, offers, promotions, and/or benefits, and limit or prohibit sales or shipping to certain geographic locations or to certain Customers.

a.  Precious Moments Collectors’ Club®. Certain merchandise, benefits, and services are available exclusively to Precious Moments Collectors’ Club® Members, with paid memberships registered through U.S. Club Headquarters for purchases made through Precious Moments Company, Inc. and/or Foundation. Purchase of such “Members’ Only” merchandise and service may require proof of membership. Availability of Collectors’ Club merchandise, services, and benefits are guaranteed during the current Club year (January 1 – December 31) only.

b.  Pre-Order Merchandise. Certain merchandise may be available on a pre-order basis, wherein full payment is made by Customer and Foundation ships merchandise at a later date (“Pre-Order Merchandise”). Foundation will endeavor to provide an accurate estimated ship date, not later than sixty (60) days from the date of purchase for all Pre-Order Merchandise . Full payment for all Pre-Order Merchandise is required at the time of order placement, unless otherwise specified. In the event Foundation is not able to fulfill Pre-Order Merchandise orders by the published estimated ship date, Foundation shall endeavor to notify Customers of the revised ship date or cancellation option by, minimally, a mailing sent to the email address provided by Customer at the time of order placement, and a public notice on the Site. In the event Foundation is not able to fulfill Pre-Order Merchandise orders by the revised published estimated ship date, Customers shall be afforded the opportunity to cancel their order, with a full refund of the purchase price. Customers may request a cancellation and full refund of Pre-Order Merchandise, for any reason, within three (3) business days of completing the purchase transaction by contacting our Gift Shoppe staff either online, via phone, or email (during normal business hours).

GS.Supervisor@PreciousMomentsChapel.org

Toll-free: 800-543-7975  |  Local: 417-359-2800


Send A Message

Precious Moments Foundation
Attn: Customer Service (Gift Shoppe)

4321 Chapel Road
Carthage, Missouri 64836 U.S.A.

5.  Offers/Promotions. From time to time, Foundation may, in its sole discretion and decision, make available to certain Customers certain offers, promotions, and/or benefits including but not limited to free or discounted merchandise, free or discounted shipping, free or discounted personalization services, and/or bonus Loyalty Program Stickers. Not all Customers qualify for all offers, promotions, and/or benefits. All such offers, promotions, and/or benefits shall expire on the date(s) specified in the specific offer, promotion, and/or benefit listing. Only one (1) coupon, code or discount opportunity can be applied per transaction. In some cases, merchandise already offered at a discount or bundle (including Grab Bags) are ineligible to be combined with other coupons, codes, or discount opportunities. Foundation reserves the right to restrict combination of offers, promotions, and benefits, including limiting a maximum discount applied to an order. Discount amounts exceeding the subtotal purchase amount will be forfeited by the Customer, including discounts applied as redemption of Loyalty Program Stickers. Foundation makes no representations and undertakes no obligations or liability to any Customer as to availability of any merchandise, offer, promotion, or benefit. All offers, promotions, and benefits are subject to change without notice. All merchandise discounts and value of free gift opportunities are based on original retail price. Event registrations (including but not limited to Family Reunion Event Packets), Event Exclusive merchandise, Engraved Brick Program purchases, or other donation or Support The Foundation program purchases, taxes, customs/import duties, shipping and handling, or similar processing charges are not eligible to be combined with any coupon, code, or discount opportunity, including the redemption of Loyalty Program Stickers.

6.  Archive Shoppe Merchandise. Our Archive Shoppe features rare, suspended and retired PRECIOUS MOMENTS® branded figurines and giftware. Due to the unique collectability of this merchandise, we are unable to guarantee availability of any item, at any time. All Archive Shoppe sales are final. We are unable to accept returns or exchanges for any Archive Shoppe merchandise. Archive Shoppe merchandise orders do qualify for Chapel Loyalty Program Stickers.

VII. Shipping Policy.

All orders made in-person at the Gift Shoppe are on a “cash & carry” basis. All other orders, including those made to the Gift Shoppe by phone, email, or online via the Site, shall be classified as either Domestic Shipments or International Shipments, as such terms are herein defined. All delivery dates provided by Foundation are estimates. Foundation makes no representations and undertakes no obligations or liability to any Customer as to the ship date or method of delivery of any merchandise order. Foundation reserves the right to make deliveries in installments and by any carrier it so chooses. IN NO EVENT WILL FOUNDATION BE HELD LIABLE FOR ANY LATE, LOST, MISDIRECTED OR DAMAGED PACKAGES OR OTHER CARRIER DELAYS OR DAMAGES.

1.  Domestic Shipments. Foundation defines “Domestic Shipments” as addresses located in the 50 U.S. states, including District of Columbia and APO/FPO addresses. Foundation cannot ship to post office box addresses. Any free or discounted shipping offer (including Precious Moments Collectors’ Club® Member free shipping benefit) is valid for Domestic Shipments only and refers to standard delivery service by a carrier of Foundation’s choice. Customer is solely responsible for all fees associated with expedited or other service level, carrier insurance or other protection, signature validation or other add-on feature. Certain oversized merchandise is subject to additional shipping fees, mandatory shipping methods, and mandatory inclusion of shipping insurance. Company shall endeavor to notify all Customers of such additional fees on the product advertisement page of the Site. Such oversized merchandise are not eligible for free or discounted shipping offers (including Precious Moments Collectors’ Club® Member free shipping benefit). NOT ALL MERCHANDISE CAN BE SHIPPED. Legal title to, right of possession, and risk of loss, damage, or destruction of all merchandise purchased shall transfer to Customer upon Company’s delivery to carrier.

2.  International Shipments. Foundation defines “International Shipments” as addresses located outside of the 50 U.S. states, including U.S. owed territories and possessions, such as Puerto Rico. Foundation cannot ship to post office box addresses. Customer is solely responsible for all fees associated with expedited or other service level, carrier insurance or other protection, signature validation or other add-on feature. Customer is solely responsible for all customs/import duties, and any tax imposed by any government or carrier. NOT ALL MERCHANDISE CAN BE SHIPPED. Legal title to, right of possession, and risk of loss, damage, or destruction of all merchandise purchased shall transfer to Customer upon Company’s delivery to carrier.

VIII. Returns, Exchanges & Limited Warranty Policy.

Our Warranty Policy extends to all PRECIOUS MOMENTS® and NE’QWA ART® merchandise purchased through Precious Moments Foundation, including orders placed in-person, online, via phone, or via email to Precious Moments Chapel Gift Shoppe.


View Returns, Exchanges & Limited Warranty Policy

IX. Privacy Policy.

Precious Moments Foundation (“PMF”, “Foundation”, “we”, “us”, “our”) appreciates the fact you trust us with your personal information. This Policy describes how PMF collects and uses your personal information through, with, and for www.PreciousMomentsChapel.org (the “Site”). All visitors to and users of any aspect of the Site, collectively referred to as “Customers”, “Users”, “you”, “your”, agree to be bound by this Privacy Policy and the published Legal Terms and Conditions to which it is annexed. Customers unwilling to be bound by this Privacy Policy and/or the published Legal Terms and Conditions should refrain from accessing, registering for, contributing to, or otherwise using the Site.


View Privacy Policy

X. Accessibility.

Precious Moments Foundation believes in its brand message to Share The Gift Of Love℠ and firmly believes all eligible Users of the Site and Visitors of the On-Site Facilities should have unfettered access to the publicly-accessible aspects of the Site and On-Site Facilities, regardless of circumstance and ability.

1.  Site Optimization. We adhere as strictly as possible to the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.1 (the “Guidelines”) at the AA level. These Guidelines explain how site administrators make web content accessible to people with a wide array of disabilities. Our compliance with the Guidelines help us ensure that the Site is accessible to all people, including those who are blind, with motor impairments, visual impairments, cognitive disabilities, and more by using various technologies meant to make the Site as accessible as possible at all times. Foundation last reviewed the Site’s compliance with the Guidelines on June 1, 2021. Foundation will periodically, not less than one (1) time per calendar year, audit the Site’s functionality to ensure continuing compliance with the Guidelines. The Site uses an accessibility interface allowing persons with specific disabilities to adjust the User’s interface to meet their personal needs along with an AI-based application running in the background to continually optimize accessibility. The application remediates the Site’s HTML, adapts its functionality and behavior for screen-readers used by blind users, and for keyboard functions used by Users with motor impairments. FOUNDATION MAKES NO REPRESENTATIONS OR WARRANTIES AS TO ACCESSIBILITY OF PROVIDER SITES OR PROVIDER CONTENT, INCLUDING PLUG-INS, WIDGETS, AND LIBRARIES.

2.  Screen-Reader Optimization. The Site implements the Accessible Rich Internet Application (“ARIA”) technique alongside various behavioral changes to ensure blind Users visiting with screen-readers are able to read, comprehend, and enjoy all functions and content of the Site. Once a User with a screen-reader enters the Site, they immediately receive a prompt to enter the Screen-Reader Profile to effectively browse and operate the Site by being provided with accurate form labels, descriptions for actionable icons (including social media icons, search icons, cart icons, etc.), validation guidance for form inputs, and element roles (such as buttons, menus, and pop-ups). The background application scans all of the Site’s images and provides an accurate and meaningful image-object-recognition based description as an alternate text tag for images that are not described. It also extracts text embedded within an image using optical character recognition technology. To activate screen-reader adjustments at any time, press Alt + 1.

3.  Keyboard Navigation. The background application process adjusts the Site’s HTML and adds various behaviors using JavaScript code to make the Site operable by keyboard, including the ability to navigate the Site using the Tab, Shift + Tab, arrows, ESC, Spacebar, and Enter keys. Keyboard Users can access quick-navigation and content-skip menus at any time by clicking Alt + 1.

4.  Supported Disability Profiles.

(a)     ADHD Friendly. The ADHD Friendly Profile significantly reduces distractions and Site noise to help Users with ADHD and Neurodevelopmental disorders browse, read, and focus on the essential elements more easily.

(b)    Blind Users/Screen-Reader. The Blind Users/Screen-Readers Profile adjusts the Site to be compatible with User-installed screen-readers such as JAWS, NVDA, VoiceOver, and TalkBack.

(c)     Cognitive Disability. The Cognitive Disability Profile provides assistive features to help Users with cognitive disabilities such as Autism, Dyslexia, VA, and others to focus on the essential elements of the Site more easily.

(d)    Epilepsy Safe. The Epilepsy Safe Profile enables Users with epilepsy to use the Site safely by eliminating the risk of seizures that result from flashing or blinking animations and risky color combinations.

(e)     Motor-Impaired/Keyboard Navigation. The Motor-Impaired/Keyboard Navigation Profile enables motor-impaired Users to operate the Site using keyboard shortcuts.

5.  Design, Readability Adjustments.

(a)     Animation. Users can stop all running animations (video, GIFs, CSS flashing transitions) with the click of a button.

(b)    Audio Muting. Users can instantly mute the entire Site.

(c)     Color Adjustments. Users can select various color contrast profiles (light, dark, inverted, monochrome). Users can change color schemes of text, titles, and backgrounds.

(d)    Content Highlighting. Users can choose to emphasize important elements such as links and titles and choose to highlight only focused or highlighted elements.

(e)     Font Adjustments. Users can adjust font design features, including increasing or decreasing size, changing font type, adjust spacing, alignment, and height.

(f)     Search Engine Link. The Site utilizes a search engine linked to Wikipedia and Wiktionary to allow Users with cognitive disorders to decipher meanings of phrases, initials, and slang.

(g)     Specific Adjustments. Users can modify cursor color and size, enable a printing mode, and enable a virtual keyboard along with other functions to customize their Site experience to fit their specific needs.

6.  Access to On-Site Facilities. Precious Moments Foundation is committed to ensuring all Visitors are able to enjoy and experience Precious Moments Foundation publicly-accessible locations (buildings, walkways, and parking areas), including but not limited to: Precious Moments Visitor Center, Precious Moments Chapel, Precious Moments Chapel Gift Shoppe, Samuel J. Butcher Museum, and Precious Moments Chapel Grounds and Gardens (collectively “On-Site Facility”, “On-Site Facilities”). Should you require additional assistance while using On-Site Facilities, please ask any of our Gift Shoppe staff. We will do our best to make reasonable accommodations for all Visitors.

(a)     Wheelchair Use/Access. Foundation offers standard wheelchairs free of charge to Visitors requiring assistance. Standard wheelchairs are made available inside the Visitor Center, Visitors are not required to register or ask to use wheelchairs. Limit one Visitor per wheelchair.

(b)    Service Animals. Trained service animals, as defined under the ADA, are welcome at all On-Site Facilities. Service animals must be under the control of the owner and must at all times remain on a leash or harness.

(c)     Hearing-Impaired Chapel Tour. Foundation always provides free tours of the Chapel to all Visitors. A copy of the Hearing-Impaired Chapel Tour is available to all Visitors, upon request.

7.  Access to Off-Site Facilities. Foundation occasionally retains the use of off-site locations (buildings, walkways, and parking areas) for certain private or pre-registered events. Such locations, when used in conjunction with or on behalf of a private or pre-registered event operated, promoted, or sponsored by PMF, shall be deemed “Off-Site Facility” or “Off-Site Facilities”. We diligently work with all Providers to ensure Visitors to Off-Site Facilities are able to enjoy and experience the location without issue. We cannot guarantee any or all Off-Site Facility meets or exceeds ADA guidelines. Visitors to any Off-Site Facility requiring additional assistance are encouraged to contact the Off-Site Facility directly to ensure accommodations can be reasonably made.

8.  Contact Us. For questions about Site accessibility or On-Site Facilities, contact our Gift Shoppe staff either in-person, online, via phone, email (during normal business hours), or post.

GS.Supervisor@PreciousMomentsChapel.org

Toll-free: 800-543-7975  |  Local: 417-359-2800


Send A Message

Precious Moments Foundation
Attn: Customer Service (Chapel Information)

4321 Chapel Road
Carthage, Missouri 64836 U.S.A.

XI. Chapel Loyalty Program Policy.

View Chapel Loyalty Program Policy

XII. On-Site Behavior Policy.

View On-Site Behavior Policy

XIII. On-Site Health & Safety Policy.

View On-Site Health & Safety Policy

XIV. Philanthropic Programs.

1. Chapel Mission. Precious Moments Visitor Center, Precious Moments Chapel, Precious Moments Chapel Gift Shoppe, Samuel J. Butcher Museum, and Precious Moments Chapel Grounds and Gardens are owned and operated by Precious Moments Foundation, a 501(c)(3) non-profit organization with an emphasis on the arts. The Precious Moments Foundation Mission is: We make the world better by sharing a place and experience that nurtures faith and inspires our guests through the creative spirit within all of us, and by preserving the art and medium through which Samuel J. Butcher communicated his unique message of loving, caring, and sharing with the world.

2.  Ways To Give.

a.  Engraved Brick Program. Our Engraved Brick Program allows Customers to create an everlasting tribute in the Chapel Square, while supporting the mission of Precious Moments Foundation. Placement of bricks is on a first-come, first-served basis and are installed annually. Offers, pricing, availability, installation dates, and locations subject to change without notice. Character/size limitations apply. Pre-order and advance payment are required. Engraved Brick Program participation is subject to the On-Site Behavior Policy. All sales final. Engraved Brick Program cannot be combined with other programs, discounts, promotions, or offers, including the Chapel Loyalty Program. Foundation reserves the right to change or terminate the Engraved Brick Program wholly or in part, at any time, without notice. For information about the Engraved Brick Program or to place an order, please contact our Gift Shoppe staff either in-person, online, via phone, email (during normal business hours), or post.

Learn more about our Engraved Brick Program

b.  Financial Donations. Customers can give financial donations to Precious Moments Foundation through estate donations, cash (U.S. currency), debit cards, personal checks, and most major credit cards. Financial donations can also be received by Automated Clearing House (ACH) funds transfer. Financial donations may be tax deductible, in accordance with applicable IRS provisions. PRECIOUS MOMENTS FOUNDATION DOES NOT MAKE ANY WARRANTY OR REPRESENTATION REGARDING AND NOTHING HEREIN SHOULD BE CONSTRUED AS FINANCIAL OR LEGAL ADVICE. PLEASE CONSULT YOUR TAX ADVISOR BEFORE MAKING ANY DONATION DECISIONS. For information about financial donations to Precious Moments Foundation, please contact Foundation President, Terri Heckmaster, via phone, email (during normal business hours), or post.

c.  Product/Collection Donations. Precious Moments Foundation accepts donations of certain product and PRECIOUS MOMENTS® collections. Donor establishes all donation values. It is strongly recommended to consult with your tax advisor to establish donation values. Precious Moments Foundation will not set, confirm, or modify donation values. Donated Product/Collections are held for a minimum of three (3) years prior to use by Precious Moments Foundation, except in the case of items deemed rare or unique (as determined by Precious Moments Foundation, in its sole discretion and decision) used for auction purposes. Within thirty (30) days of receipt of any donated Product/Collection, Precious Moments Foundation will provide a tax letter to the donor. Not all Product/Collections will be accepted by Precious Moments Foundation. Product/Collection donations may be tax deductible, in accordance with applicable IRS provisions. PRECIOUS MOMENTS FOUNDATION DOES NOT MAKE ANY WARRANTY OR REPRESENTATION REGARDING AND NOTHING CONTAINED HEREIN SHOULD BE CONSTRUED AS FINANCIAL OR LEGAL ADVICE. PLEASE CONSULT YOUR TAX ADVISOR BEFORE MAKING ANY DONATION DECISIONS. For information about Product/Collection donations to Precious Moments Foundation, please contact our Archive Shoppe staff via phone, email (during normal business hours), or post.

d.  Product/Collection Gifts. Precious Moments Foundation accepts gifts of certain product and PRECIOUS MOMENTS® collections. Donor establishes all gift values. It is strongly recommended to consult with your tax advisor to establish gift values. Precious Moments Foundation will not set, confirm, or modify gift values. Gifted Product/Collections are eligible for immediate use by Precious Moments Foundation. Precious Moments Foundation will not provide a tax letter for Product/Collection gifts. Not all Product/Collections will be accepted by Precious Moments Foundation. Product/Collection gifts may be tax deductible, in accordance with applicable IRS provisions. PRECIOUS MOMENTS FOUNDATION DOES NOT MAKE ANY WARRANTY OR REPRESENTATION REGARDING AND NOTHING HEREIN SHOULD BE CONSTRUED AS FINANCIAL OR LEGAL ADVICE. PLEASE CONSULT YOUR TAX ADVISOR BEFORE MAKING ANY DONATION DECISIONS. For information about Product/Collection gifts to Precious Moments Foundation, please contact our Archive Shoppe staff via phone, email (during normal business hours), or post.

e.  Product Purchases. 100% of the net proceeds from every purchase made in the Precious Moments Chapel Gift Shoppe is utilized to maintain and operate Precious Moments Foundation facilities, including the Precious Moments Chapel, Precious Moments Chapel Gift Shoppe, Samuel J. Butcher Museum, and Precious Moments Grounds and Gardens. A portion of the net proceeds of each Chapel Exclusive figurine sold through PreciousMoments.com and Precious Moments Family of Companies, Inc. Mail Order Division benefit the Precious Moments Foundation.

XV. Changes to Terms & Conditions.

PMF reserves the right to modify or replace, wholly or in part, these Legal Terms and Conditions, at our sole discretion, at any time, without notice. Unless otherwise stated, these Legal Terms and Conditions apply to all websites and locations displaying an authorized link to these Legal Terms and Conditions.

XVI. Contact Us.

For questions, concerns, or information related to Precious Moments Foundation, Precious Moments Chapel Gift Shoppe, www.PreciousMomentsChapel.org, the Chapel Loyalty Program, Precious Moments Chapel or our other publicly-accessible facilities, upcoming events, or these Legal Terms and Conditions, please contact our Gift Shoppe staff either in-person, online, via phone, email (during normal business hours), or post.

Chapel@PreciousMomentsChapel.org

Toll-free: 800-543-7975  |  Local: 417-359-2800


Send A Message

Precious Moments Foundation
Attn: Customer Service

4321 Chapel Road
Carthage, Missouri 64836 U.S.A.

Legal Terms & Conditions

www.PreciousMomentsChapel.org

Effective June 1, 2021

  • 1. User Terms
  • 2. Eligibility
  • 3. Applicable Law & International Users.
  • 4. Disclaimer
  • 5. Ownership & Use
  • 6. Terms of Sale
  • 7. Shipping Policy
  • V8. Returns, Exchanges & Limited Warranty Policy
  • 9. Privacy Policy
  • 10. Accessibility
  • 11. Chapel Loyalty Program Policy
  • 12. On-Site Behavior Policy
  • 13. On-Site Health & Safety Policy
  • 14. Philanthropic Programs
  • 15. Changes to Terms & Conditions
  • 16. Contact Us

I. User Terms.

This website, www.PreciousMomentsChapel.org, herein referred to as the “Site”, is owned, operated, and maintained by Precious Moments Foundation (“PMF”, “Foundation”, “we”, “us”, “our”). All visitors to and users of any aspect of the Site, collectively referred to herein as “Customers”, “Users”, “you”, “your”, agree to be bound by these Legal Terms and Conditions of the Site (“Terms”). PMF reserves the right to modify these Terms, wholly or in part, at any time, without notice. Customers unwilling to be bound by these Terms should refrain from accessing, registering for, contributing to, or otherwise using the Site.

II. Eligibility.

The Site is not targeted towards, nor intended for use by, children under the age of eighteen (18). The Site, its content, and features are not directed to children. We will not knowingly request or collect information from children under the age of eighteen (18).

III. Applicable Law & International Users.

All matters relating to this Site shall be governed by the laws of the State of Missouri and the laws of the United States of America. By using, visiting, or accessing any portion of the Site you agree to be bound by the laws of the State of Missouri and the United States of America, without regard to your actual, physical location. If you are located outside the United States of America and you contact us, upload, or post content within any interactive section of this Site, enter, share, disclose, or otherwise transmit personal information, or utilize any function of the Site, please be advised by submitting such information you explicitly authorize the transfer of such information to the United States of America for processing, use, or archive within the United States of America in accordance with these Terms.

IV. Disclaimer.

In no event will PMF be liable, directly or indirectly, to anyone for any damage or loss arising or relating to use of the Site or its contents, errors, or omissions. In no event will PMF be liable, directly or indirectly, for any claim or User-generated content which is deemed offensive, defamatory, libelous, or illegal. By using or accessing the Site and its contents, you agree to bear all risk associated with your access, contribution to, and use of any content.

V. Ownership & Use.

1. Consent. Your use of this Site signifies your assent to all the provisions of these Terms. If you do not agree with all or part of these Terms, please discontinue use of this Site and do not transmit to PMF any information, personal or public, for any purpose, in any manner.

2. Limited License. PMF herein grants a limited license for personal use of the Site and its content, subject to these Terms. In no way does this limited grant authorize, directly or indirectly, permission to: (i) the resale of the Site or its contents; (ii) commercial or derivative use of the Site or its contents; (iii) use of any data-gathering or similar extraction methods.

3.  Intellectual Property Rights. All non-User generated content within the Site, including but not limited to: text, graphics, photographs, icons, logos, images, and the improvements or modifications thereof, and the arrangement and design of the Site are wholly owned by PMF. PRECIOUS MOMENTS, PRECIOUS MOMENTS COLLECTORS’ CLUB, TEARDROP-SHAPED EYE DESIGN and all other related marks, logos, and characters are trademarks of Precious Moments, Inc. Used with permission. All copyrights, trademarks, service marks, trade dress, product names, collection names, and logos appearing herein are the property of their respective owners, including in some instances Precious Moments, Inc., used with permission under license. Any rights not expressly granted herein are reserved. Nothing contained in these Terms shall be deemed to grant any User any right, title, or interest in or to any copyright, trademark, or other proprietary right of ours or any of our licensing partners, service providers, advertising providers, or other third-parties, collectively referred to herein as “Providers”.

4.  User-Generated Content. In some instances, Users may be able to generate or publish content to the Site through interactive portions of the Site. Under no circumstances is PMF liable to anyone, in any way, for any User-generated content. Users may not use any interactive portions of the Site, including but not limited to referrals, comments, or share forums allowing User-generated content, for the purpose of: (i) soliciting, advertising, or marketing to PMF, its Providers, or the owners, employees, or Customers of each; (ii) promoting activities or conduct which are illegal, criminal, abusive, offensive, threatening, harmful, obscene, defamatory, libelous, pornographic, or sexually explicit; (iii) harassing, or promoting the harassment of PMF, its Providers, or the owners, employees, or Customers of each; (iv) soliciting personal, private, protected, or confidential information, records, content, or material from PMF, its Providers, or the owners, employees, or Customers of each; (v) promoting any material containing software viruses, malware, or other code, files, or programs designed to interrupt, corrupt, destroy, inhibit, or otherwise limit the functionality of any hardware, software, or telecommunications equipment; (vi) violating or infringing upon the rights of others, including User-generated content which violates the intellectual property rights, publicity rights, trade secret rights, confidentiality rights, contract rights, or privacy rights of PMF, its Providers, or the owners, employees, or Customers of each, including any individual, living or deceased, or any legal entity; (vii) impersonating any person or entity, falsely representing, or misrepresenting your affiliation with any person or entity, including publishing User-generated content containing the image, name, or likeness of anyone other than yourself; (viii) perpetuating content deemed to be fraudulent, misleading, false, or objectionable to good taste; or (ix) violating any local, state, national, or international law, rule, statute, or regulation.
All User-generated content shall comply with the published On-Site Behavior Policy and the wholesome, family values of PMF. PMF reserves the right to monitor, block, or remove any User-generated content and to terminate or suspend User access which is found, in the discretion of PMF, to be in violation of these Terms. Users acknowledge and agree PMF shall, in its discretion or in compliance with law or a court order, disclose any User-generated content, and the identity of the User to prevent or investigate a possible crime or other violation of law, to protect the rights of Foundation, Providers, or others, or to enforce these Terms.

5.  Digital Millennium Copyright Act of 1998. PMF does not knowingly violate or permit others to violate the copyrights of others. We will review all such claims and will remove or disable access to content, including User-generated content, that we know is infringing or if we become aware of circumstances from which infringing activity is apparent. If you are requesting removal of content because of a violation of your copyright, please note that the Digital Millennium Copyright Act of 1998 (“DMCA”) provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under U.S. copyright law. If you believe your work, or the work of a third party for whom you are authorized to act, is featured on the Site or has otherwise been copied and made available on the Site in a manner that constitutes copyright infringement, please notify us immediately.

Your written notice must include:

  • An electronic or physical signature of the copyright owner or the person authorized to act on behalf of the owner of the copyright interest;
  • A description of the copyrighted work that you claim has been infringed;
  • A description of and an link to where the material you claim is infringing is located on the Site (including the URL, page title and/or header, or item number (if applicable) or other identifying characteristics);
  • Your full legal name, address, phone number, and email address, and, if you are not the owner of the copyright, the full legal name of the owner;
  • A written statement by you that you have good-faith belief the disputed use is not authorized by the copyright owner, its agent, or under law;
  • A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on behalf of the copyright owner.

Your notice must be addressed to:

Email: GS.Supervisor@PreciousMomentsChapel.org

Mail To:
Precious Moments Foundation
Attn: Compliance/Copyright
4321 Chapel Road
Carthage, Missouri 64836 U.S.A.

Any notification by a copyright owner or a person authorized to act on behalf of a copyright owner that fails to comply with requirements of the DMCA shall not be considered sufficient notice and shall not be deemed to confer upon us actual knowledge of facts or circumstances from which infringing material or acts are evident.

VI. Terms of Sale.

1. Definitions. For the purposes of these Legal Terms and Conditions, “Order”, “Transaction”, “Purchase”, and “Sale” shall have the same meaning. “Gift Shoppe” includes any and all subsets of the Precious Moments Chapel Gift Shoppe, including the Archive Shoppe, as well as any location which  may or may not exist, including annex, satellite, or temporary locations but specifically excluding the Site.

2.  Payment Terms. For all merchandise and services purchased through the Site and/or Gift Shoppe, you agree to pay the published retail price, shipping fee for the service level selected (if applicable), and all applicable taxes. CUSTOMER IS SOLELY RESPONSIBLE FOR ALL TAXES (OTHER THAN TAXES DIRECTLY IMPOSED ON FOUNDATION’S BUSINESS ACTIVITY IN A STATE, SUCH AS INCOME TAX), FEES, DUTIES, AND OTHER GOVERNMENTAL CHARGES OR RELATED PENALTIES AND INTEREST ARISING FROM THE CUSTOMER’S PURCHASE. PER STATE LAW OR REGULATION, STATE SALES TAX IS CHARGED, BILLED, OR COLLECTED FOR ALL PURCHASES MADE IN THE STATE OF MISSOURI, WHETHER OR NOT THROUGH SITE OR GIFT SHOPPE. PRECIOUS MOMENTS FOUNDATION ABIDES BY STATE LAWS AND REGULATIONS AS TO THE AMOUNT AND IMPOSITION OF SALES TAX, AND WILL DO SO WITHOUT ADVANCE NOTICE TO ANY CUSTOMER. All payments are non-refundable, except as expressly stated in our published Returns, Exchanges & Limited Warranty Policy. In no event shall any Customer be permitted to make a purchase on layaway, in installments, or by a payment method not expressly identified as “accepted” by Foundation. Customers completing a purchase in-person through the Gift Shoppe are permitted to pay by cash, personal or business check, or money order. Unless otherwise stated, full payment is required to complete any transaction. Foundation reserves the right to impose a collections or insufficient funds fee for all returned checks.

3.  Cancellations and Order Changes. Foundation acknowledges there may be instances in which a Customer needs to cancel or modify an order made through the Site. All requests for cancellations and/or order changes must be submitted to our Gift Shoppe staff during normal business hours within twenty-four (24) hours of order placement. FOUNDATION CANNOT AND DOES NOT WARRANT AN ORDER CAN BE CANCELLED OR MODIFIED AT ANY TIME AFTER ORDER PLACEMENT. Foundation reserves the right to impose an administration fee of up to five percent (5%) of the subtotal amount for cancellation and/or changes occurring after the date of order placement.

4.  Products and Pricing. All merchandise and services listed on the Site and available in the Gift Shoppe are subject to change without notice, as are specific product details including but not limited to materials, dimensions, packaging, and features. All published prices, including retail price, shipping fees, import customs/duties, and personalization fees, are subject to change without notice. All published prices are shown in U.S. dollars, unless otherwise noted. Some merchandise shown are prototypes that may be altered in final production. All images shown on the Site and in any printed material is for illustration only. Actual product size and/or color may vary slightly from the image displayed. Not all merchandise is available in all areas. Not all items can be personalized. Personalization character limits apply. Certain merchandise may be available at a price discounted from the original retail price. Discounted merchandise cannot be combined with other discounts, promotions, and offers, unless otherwise stated. Foundation reserves the right to limit quantities and maximum discounts, restrict combination of discounts, offers, promotions, and/or benefits, and limit or prohibit sales or shipping to certain geographic locations or to certain Customers.

a.  Precious Moments Collectors’ Club®. Certain merchandise, benefits, and services are available exclusively to Precious Moments Collectors’ Club® Members, with paid memberships registered through U.S. Club Headquarters for purchases made through Precious Moments Company, Inc. and/or Foundation. Purchase of such “Members’ Only” merchandise and service may require proof of membership. Availability of Collectors’ Club merchandise, services, and benefits are guaranteed during the current Club year (January 1 – December 31) only.

b.  Pre-Order Merchandise. Certain merchandise may be available on a pre-order basis, wherein full payment is made by Customer and Foundation ships merchandise at a later date (“Pre-Order Merchandise”). Foundation will endeavor to provide an accurate estimated ship date, not later than sixty (60) days from the date of purchase for all Pre-Order Merchandise . Full payment for all Pre-Order Merchandise is required at the time of order placement, unless otherwise specified. In the event Foundation is not able to fulfill Pre-Order Merchandise orders by the published estimated ship date, Foundation shall endeavor to notify Customers of the revised ship date or cancellation option by, minimally, a mailing sent to the email address provided by Customer at the time of order placement, and a public notice on the Site. In the event Foundation is not able to fulfill Pre-Order Merchandise orders by the revised published estimated ship date, Customers shall be afforded the opportunity to cancel their order, with a full refund of the purchase price. Customers may request a cancellation and full refund of Pre-Order Merchandise, for any reason, within three (3) business days of completing the purchase transaction by contacting our Gift Shoppe staff either online, via phone, or email (during normal business hours).

GS.Supervisor@PreciousMomentsChapel.org

Toll-free: 800-543-7975  |  Local: 417-359-2800


Send A Message

Precious Moments Foundation
Attn: Customer Service (Gift Shoppe)

4321 Chapel Road
Carthage, Missouri 64836 U.S.A.

5.  Offers/Promotions. From time to time, Foundation may, in its sole discretion and decision, make available to certain Customers certain offers, promotions, and/or benefits including but not limited to free or discounted merchandise, free or discounted shipping, free or discounted personalization services, and/or bonus Loyalty Program Stickers. Not all Customers qualify for all offers, promotions, and/or benefits. All such offers, promotions, and/or benefits shall expire on the date(s) specified in the specific offer, promotion, and/or benefit listing. Only one (1) coupon, code or discount opportunity can be applied per transaction. In some cases, merchandise already offered at a discount or bundle (including Grab Bags) are ineligible to be combined with other coupons, codes, or discount opportunities. Foundation reserves the right to restrict combination of offers, promotions, and benefits, including limiting a maximum discount applied to an order. Discount amounts exceeding the subtotal purchase amount will be forfeited by the Customer, including discounts applied as redemption of Loyalty Program Stickers. Foundation makes no representations and undertakes no obligations or liability to any Customer as to availability of any merchandise, offer, promotion, or benefit. All offers, promotions, and benefits are subject to change without notice. All merchandise discounts and value of free gift opportunities are based on original retail price. Event registrations (including but not limited to Family Reunion Event Packets), Event Exclusive merchandise, Engraved Brick Program purchases, or other donation or Support The Foundation program purchases, taxes, customs/import duties, shipping and handling, or similar processing charges are not eligible to be combined with any coupon, code, or discount opportunity, including the redemption of Loyalty Program Stickers.

6.  Archive Shoppe Merchandise. Our Archive Shoppe features rare, suspended and retired PRECIOUS MOMENTS® branded figurines and giftware. Due to the unique collectability of this merchandise, we are unable to guarantee availability of any item, at any time. All Archive Shoppe sales are final. We are unable to accept returns or exchanges for any Archive Shoppe merchandise. Archive Shoppe merchandise orders do qualify for Chapel Loyalty Program Stickers.

VII. Shipping Policy.

All orders made in-person at the Gift Shoppe are on a “cash & carry” basis. All other orders, including those made to the Gift Shoppe by phone, email, or online via the Site, shall be classified as either Domestic Shipments or International Shipments, as such terms are herein defined. All delivery dates provided by Foundation are estimates. Foundation makes no representations and undertakes no obligations or liability to any Customer as to the ship date or method of delivery of any merchandise order. Foundation reserves the right to make deliveries in installments and by any carrier it so chooses. IN NO EVENT WILL FOUNDATION BE HELD LIABLE FOR ANY LATE, LOST, MISDIRECTED OR DAMAGED PACKAGES OR OTHER CARRIER DELAYS OR DAMAGES.

1.  Domestic Shipments. Foundation defines “Domestic Shipments” as addresses located in the 50 U.S. states, including District of Columbia and APO/FPO addresses. Foundation cannot ship to post office box addresses. Any free or discounted shipping offer (including Precious Moments Collectors’ Club® Member free shipping benefit) is valid for Domestic Shipments only and refers to standard delivery service by a carrier of Foundation’s choice. Customer is solely responsible for all fees associated with expedited or other service level, carrier insurance or other protection, signature validation or other add-on feature. Certain oversized merchandise is subject to additional shipping fees, mandatory shipping methods, and mandatory inclusion of shipping insurance. Company shall endeavor to notify all Customers of such additional fees on the product advertisement page of the Site. Such oversized merchandise are not eligible for free or discounted shipping offers (including Precious Moments Collectors’ Club® Member free shipping benefit). NOT ALL MERCHANDISE CAN BE SHIPPED. Legal title to, right of possession, and risk of loss, damage, or destruction of all merchandise purchased shall transfer to Customer upon Company’s delivery to carrier.

2.  International Shipments. Foundation defines “International Shipments” as addresses located outside of the 50 U.S. states, including U.S. owed territories and possessions, such as Puerto Rico. Foundation cannot ship to post office box addresses. Customer is solely responsible for all fees associated with expedited or other service level, carrier insurance or other protection, signature validation or other add-on feature. Customer is solely responsible for all customs/import duties, and any tax imposed by any government or carrier. NOT ALL MERCHANDISE CAN BE SHIPPED. Legal title to, right of possession, and risk of loss, damage, or destruction of all merchandise purchased shall transfer to Customer upon Company’s delivery to carrier.

VIII. Returns, Exchanges & Limited Warranty Policy.

Our Warranty Policy extends to all PRECIOUS MOMENTS® and NE’QWA ART® merchandise purchased through Precious Moments Foundation, including orders placed in-person, online, via phone, or via email to Precious Moments Chapel Gift Shoppe.


View Returns, Exchanges & Limited Warranty Policy

IX. Privacy Policy.

Precious Moments Foundation (“PMF”, “Foundation”, “we”, “us”, “our”) appreciates the fact you trust us with your personal information. This Policy describes how PMF collects and uses your personal information through, with, and for www.PreciousMomentsChapel.org (the “Site”). All visitors to and users of any aspect of the Site, collectively referred to as “Customers”, “Users”, “you”, “your”, agree to be bound by this Privacy Policy and the published Legal Terms and Conditions to which it is annexed. Customers unwilling to be bound by this Privacy Policy and/or the published Legal Terms and Conditions should refrain from accessing, registering for, contributing to, or otherwise using the Site.


View Privacy Policy

X. Accessibility.

Precious Moments Foundation believes in its brand message to Share The Gift Of Love℠ and firmly believes all eligible Users of the Site and Visitors of the On-Site Facilities should have unfettered access to the publicly-accessible aspects of the Site and On-Site Facilities, regardless of circumstance and ability.

1.  Site Optimization. We adhere as strictly as possible to the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.1 (the “Guidelines”) at the AA level. These Guidelines explain how site administrators make web content accessible to people with a wide array of disabilities. Our compliance with the Guidelines help us ensure that the Site is accessible to all people, including those who are blind, with motor impairments, visual impairments, cognitive disabilities, and more by using various technologies meant to make the Site as accessible as possible at all times. Foundation last reviewed the Site’s compliance with the Guidelines on June 1, 2021. Foundation will periodically, not less than one (1) time per calendar year, audit the Site’s functionality to ensure continuing compliance with the Guidelines. The Site uses an accessibility interface allowing persons with specific disabilities to adjust the User’s interface to meet their personal needs along with an AI-based application running in the background to continually optimize accessibility. The application remediates the Site’s HTML, adapts its functionality and behavior for screen-readers used by blind users, and for keyboard functions used by Users with motor impairments. FOUNDATION MAKES NO REPRESENTATIONS OR WARRANTIES AS TO ACCESSIBILITY OF PROVIDER SITES OR PROVIDER CONTENT, INCLUDING PLUG-INS, WIDGETS, AND LIBRARIES.

2.  Screen-Reader Optimization. The Site implements the Accessible Rich Internet Application (“ARIA”) technique alongside various behavioral changes to ensure blind Users visiting with screen-readers are able to read, comprehend, and enjoy all functions and content of the Site. Once a User with a screen-reader enters the Site, they immediately receive a prompt to enter the Screen-Reader Profile to effectively browse and operate the Site by being provided with accurate form labels, descriptions for actionable icons (including social media icons, search icons, cart icons, etc.), validation guidance for form inputs, and element roles (such as buttons, menus, and pop-ups). The background application scans all of the Site’s images and provides an accurate and meaningful image-object-recognition based description as an alternate text tag for images that are not described. It also extracts text embedded within an image using optical character recognition technology. To activate screen-reader adjustments at any time, press Alt + 1.

3.  Keyboard Navigation. The background application process adjusts the Site’s HTML and adds various behaviors using JavaScript code to make the Site operable by keyboard, including the ability to navigate the Site using the Tab, Shift + Tab, arrows, ESC, Spacebar, and Enter keys. Keyboard Users can access quick-navigation and content-skip menus at any time by clicking Alt + 1.

4.  Supported Disability Profiles.

(a)     ADHD Friendly. The ADHD Friendly Profile significantly reduces distractions and Site noise to help Users with ADHD and Neurodevelopmental disorders browse, read, and focus on the essential elements more easily.

(b)    Blind Users/Screen-Reader. The Blind Users/Screen-Readers Profile adjusts the Site to be compatible with User-installed screen-readers such as JAWS, NVDA, VoiceOver, and TalkBack.

(c)     Cognitive Disability. The Cognitive Disability Profile provides assistive features to help Users with cognitive disabilities such as Autism, Dyslexia, VA, and others to focus on the essential elements of the Site more easily.

(d)    Epilepsy Safe. The Epilepsy Safe Profile enables Users with epilepsy to use the Site safely by eliminating the risk of seizures that result from flashing or blinking animations and risky color combinations.

(e)     Motor-Impaired/Keyboard Navigation. The Motor-Impaired/Keyboard Navigation Profile enables motor-impaired Users to operate the Site using keyboard shortcuts.

5.  Design, Readability Adjustments.

(a)     Animation. Users can stop all running animations (video, GIFs, CSS flashing transitions) with the click of a button.

(b)    Audio Muting. Users can instantly mute the entire Site.

(c)     Color Adjustments. Users can select various color contrast profiles (light, dark, inverted, monochrome). Users can change color schemes of text, titles, and backgrounds.

(d)    Content Highlighting. Users can choose to emphasize important elements such as links and titles and choose to highlight only focused or highlighted elements.

(e)     Font Adjustments. Users can adjust font design features, including increasing or decreasing size, changing font type, adjust spacing, alignment, and height.

(f)     Search Engine Link. The Site utilizes a search engine linked to Wikipedia and Wiktionary to allow Users with cognitive disorders to decipher meanings of phrases, initials, and slang.

(g)     Specific Adjustments. Users can modify cursor color and size, enable a printing mode, and enable a virtual keyboard along with other functions to customize their Site experience to fit their specific needs.

6.  Access to On-Site Facilities. Precious Moments Foundation is committed to ensuring all Visitors are able to enjoy and experience Precious Moments Foundation publicly-accessible locations (buildings, walkways, and parking areas), including but not limited to: Precious Moments Visitor Center, Precious Moments Chapel, Precious Moments Chapel Gift Shoppe, Samuel J. Butcher Museum, and Precious Moments Chapel Grounds and Gardens (collectively “On-Site Facility”, “On-Site Facilities”). Should you require additional assistance while using On-Site Facilities, please ask any of our Gift Shoppe staff. We will do our best to make reasonable accommodations for all Visitors.

(a)     Wheelchair Use/Access. Foundation offers standard wheelchairs free of charge to Visitors requiring assistance. Standard wheelchairs are made available inside the Visitor Center, Visitors are not required to register or ask to use wheelchairs. Limit one Visitor per wheelchair.

(b)    Service Animals. Trained service animals, as defined under the ADA, are welcome at all On-Site Facilities. Service animals must be under the control of the owner and must at all times remain on a leash or harness.

(c)     Hearing-Impaired Chapel Tour. Foundation always provides free tours of the Chapel to all Visitors. A copy of the Hearing-Impaired Chapel Tour is available to all Visitors, upon request.

7.  Access to Off-Site Facilities. Foundation occasionally retains the use of off-site locations (buildings, walkways, and parking areas) for certain private or pre-registered events. Such locations, when used in conjunction with or on behalf of a private or pre-registered event operated, promoted, or sponsored by PMF, shall be deemed “Off-Site Facility” or “Off-Site Facilities”. We diligently work with all Providers to ensure Visitors to Off-Site Facilities are able to enjoy and experience the location without issue. We cannot guarantee any or all Off-Site Facility meets or exceeds ADA guidelines. Visitors to any Off-Site Facility requiring additional assistance are encouraged to contact the Off-Site Facility directly to ensure accommodations can be reasonably made.

8.  Contact Us. For questions about Site accessibility or On-Site Facilities, contact our Gift Shoppe staff either in-person, online, via phone, email (during normal business hours), or post.

GS.Supervisor@PreciousMomentsChapel.org

Toll-free: 800-543-7975  |  Local: 417-359-2800


Send A Message

Precious Moments Foundation
Attn: Customer Service (Chapel Information)

4321 Chapel Road
Carthage, Missouri 64836 U.S.A.

XI. Chapel Loyalty Program Policy.

View Chapel Loyalty Program Policy

XII. On-Site Behavior Policy.

View On-Site Behavior Policy

XIII. On-Site Health & Safety Policy.

View On-Site Health & Safety Policy

XIV. Philanthropic Programs.

1. Chapel Mission. Precious Moments Visitor Center, Precious Moments Chapel, Precious Moments Chapel Gift Shoppe, Samuel J. Butcher Museum, and Precious Moments Chapel Grounds and Gardens are owned and operated by Precious Moments Foundation, a 501(c)(3) non-profit organization with an emphasis on the arts. The Precious Moments Foundation Mission is: We make the world better by sharing a place and experience that nurtures faith and inspires our guests through the creative spirit within all of us, and by preserving the art and medium through which Samuel J. Butcher communicated his unique message of loving, caring, and sharing with the world.

2.  Ways To Give.

a.  Engraved Brick Program. Our Engraved Brick Program allows Customers to create an everlasting tribute in the Chapel Square, while supporting the mission of Precious Moments Foundation. Placement of bricks is on a first-come, first-served basis and are installed annually. Offers, pricing, availability, installation dates, and locations subject to change without notice. Character/size limitations apply. Pre-order and advance payment are required. Engraved Brick Program participation is subject to the On-Site Behavior Policy. All sales final. Engraved Brick Program cannot be combined with other programs, discounts, promotions, or offers, including the Chapel Loyalty Program. Foundation reserves the right to change or terminate the Engraved Brick Program wholly or in part, at any time, without notice. For information about the Engraved Brick Program or to place an order, please contact our Gift Shoppe staff either in-person, online, via phone, email (during normal business hours), or post.

Learn more about our Engraved Brick Program

b.  Financial Donations. Customers can give financial donations to Precious Moments Foundation through estate donations, cash (U.S. currency), debit cards, personal checks, and most major credit cards. Financial donations can also be received by Automated Clearing House (ACH) funds transfer. Financial donations may be tax deductible, in accordance with applicable IRS provisions. PRECIOUS MOMENTS FOUNDATION DOES NOT MAKE ANY WARRANTY OR REPRESENTATION REGARDING AND NOTHING HEREIN SHOULD BE CONSTRUED AS FINANCIAL OR LEGAL ADVICE. PLEASE CONSULT YOUR TAX ADVISOR BEFORE MAKING ANY DONATION DECISIONS. For information about financial donations to Precious Moments Foundation, please contact Foundation President, Terri Heckmaster, via phone, email (during normal business hours), or post.

c.  Product/Collection Donations. Precious Moments Foundation accepts donations of certain product and PRECIOUS MOMENTS® collections. Donor establishes all donation values. It is strongly recommended to consult with your tax advisor to establish donation values. Precious Moments Foundation will not set, confirm, or modify donation values. Donated Product/Collections are held for a minimum of three (3) years prior to use by Precious Moments Foundation, except in the case of items deemed rare or unique (as determined by Precious Moments Foundation, in its sole discretion and decision) used for auction purposes. Within thirty (30) days of receipt of any donated Product/Collection, Precious Moments Foundation will provide a tax letter to the donor. Not all Product/Collections will be accepted by Precious Moments Foundation. Product/Collection donations may be tax deductible, in accordance with applicable IRS provisions. PRECIOUS MOMENTS FOUNDATION DOES NOT MAKE ANY WARRANTY OR REPRESENTATION REGARDING AND NOTHING CONTAINED HEREIN SHOULD BE CONSTRUED AS FINANCIAL OR LEGAL ADVICE. PLEASE CONSULT YOUR TAX ADVISOR BEFORE MAKING ANY DONATION DECISIONS. For information about Product/Collection donations to Precious Moments Foundation, please contact our Archive Shoppe staff via phone, email (during normal business hours), or post.

d.  Product/Collection Gifts. Precious Moments Foundation accepts gifts of certain product and PRECIOUS MOMENTS® collections. Donor establishes all gift values. It is strongly recommended to consult with your tax advisor to establish gift values. Precious Moments Foundation will not set, confirm, or modify gift values. Gifted Product/Collections are eligible for immediate use by Precious Moments Foundation. Precious Moments Foundation will not provide a tax letter for Product/Collection gifts. Not all Product/Collections will be accepted by Precious Moments Foundation. Product/Collection gifts may be tax deductible, in accordance with applicable IRS provisions. PRECIOUS MOMENTS FOUNDATION DOES NOT MAKE ANY WARRANTY OR REPRESENTATION REGARDING AND NOTHING HEREIN SHOULD BE CONSTRUED AS FINANCIAL OR LEGAL ADVICE. PLEASE CONSULT YOUR TAX ADVISOR BEFORE MAKING ANY DONATION DECISIONS. For information about Product/Collection gifts to Precious Moments Foundation, please contact our Archive Shoppe staff via phone, email (during normal business hours), or post.

e.  Product Purchases. 100% of the net proceeds from every purchase made in the Precious Moments Chapel Gift Shoppe is utilized to maintain and operate Precious Moments Foundation facilities, including the Precious Moments Chapel, Precious Moments Chapel Gift Shoppe, Samuel J. Butcher Museum, and Precious Moments Grounds and Gardens. A portion of the net proceeds of each Chapel Exclusive figurine sold through PreciousMoments.com and Precious Moments Family of Companies, Inc. Mail Order Division benefit the Precious Moments Foundation.

XV. Changes to Terms & Conditions.

PMF reserves the right to modify or replace, wholly or in part, these Legal Terms and Conditions, at our sole discretion, at any time, without notice. Unless otherwise stated, these Legal Terms and Conditions apply to all websites and locations displaying an authorized link to these Legal Terms and Conditions.

XVI. Contact Us.

For questions, concerns, or information related to Precious Moments Foundation, Precious Moments Chapel Gift Shoppe, www.PreciousMomentsChapel.org, the Chapel Loyalty Program, Precious Moments Chapel or our other publicly-accessible facilities, upcoming events, or these Legal Terms and Conditions, please contact our Gift Shoppe staff either in-person, online, via phone, email (during normal business hours), or post.

Chapel@PreciousMomentsChapel.org

Toll-free: 800-543-7975  |  Local: 417-359-2800


Send A Message

Precious Moments Foundation
Attn: Customer Service

4321 Chapel Road
Carthage, Missouri 64836 U.S.A.